Effective Workplace CommunicationLaajuus (5 cr)
Course unit code: C-02473-AV00CY01
General information
- Credits
- 5 cr
- Teaching language
- Finnish
- Institution
- Kajaani University of Applied Sciences
Objective
The goal is that after completing the course, you will understand the basics of effective workplace communication, be able to choose the right channels for messages, and be capable of implementing workplace communication in face-to-face, remote, and hybrid work settings. You will understand the significance of workplace communication and interaction for building organizational culture and community, as well as for providing a good employee experience. You will understand the connection between communication and work and organizational psychology, and its importance for a healthy work community and work atmosphere. You will also be able to utilize this knowledge and these skills in your workplace communication. You will master the basics of communication skills as a supervisor and understand the importance of responsibility as part of workplace communication. You will approach internal communication within organizations with curiosity and be interested in developing your own skills in this area further.
Content
Fundamentals, channels, and implementation of workplace communication Workplace communication and interaction as builders of organizational culture and community Communication in remote and hybrid work Basics of supervisory communication Responsible workplace communication
Qualifications
The course is recommended to be completed after the basic studies.
Materials
Described in the implementation plan.
Evaluation
The course requires 135 hours of the student's own work. The workload consists of attending online lectures and familiarizing oneself with other materials and literature available in the Reppu environment, as well as completing exercises/assignments. The course can be completed independently according to one's own schedule.