Healing Communication - a Method to Effective Client EncountersLaajuus (3 - 5 cr)
Course unit code: C-02629-TO00BQ45
General information
- Credits
- 3 - 5 cr
- Teaching language
- Finnish
- Institution
- Laurea University of Applied Sciences
Objective
Student is able to - reflect on their experiences from encounters with clients and to recognize their own potential development goals - list the key components to successful interaction with clients and recognizes and can explain the role of motivating clients as a part of effective client interaction - explain the principles of Healing communication-method and explain its phases - successfully apply Healing communication, reflect and evaluate their actions and the using the method in client interaction, and to share their expertise with others - reflect on challenging client interactions and recognize and discover different solutions to them - adopt Healing communication in their own work and to apply it to client interactions to support the client