Customer AnalyticsLaajuus (5 cr)
Course unit code: C-10126-YL00CN96
General information
- Credits
- 5 cr
- Teaching language
- Finnish
- Institution
- LAB University of Applied Sciences
Objective
The student - is able to identify the most important internal and external sources of information for the customer experience. - is able to combine customer information from internal and external data sources. - is able to form business performance indicators and metrics from customer data
Qualifications
Suositeltavaa on, että opiskelijalla on aiemmin suoritettu korkeakoulututkinto.