Basics of service designLaajuus (5 cr)

Objective

You understand the role of service design in the broader field of design.

You can use the most central concepts of the service design.

You know the service design process and can utilize the most central tools of service design.

Content

What is service design, and how is it placed in the field of design and multidisciplinary development?

What are the most central methods of service design, and how are they utilized?

Evaluation

Students can

a. use professional vocabulary systematically.

b. look for information in the key information sources of the field.

e. use the key models, methods, software and techniques of the professional field.