Service design (5 cr)

Objective

You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.

Content

How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?

Course material

To be notified in the beginning of course.

Study forms and methods

Scheduled track:
Lessons, exercices, independent work.

Independent track:
Contact your mentor teacher for further information and to change your PSP. Online course is available.

RDI and work-related cooperation

To be notified in the beginning of course.

Timing of exams and assignments

Course can not be passed with just an exam. Contact course teacher for further information.

Student workload

Lessons, exercices and independent work total approx. 130 hours.

Further information

Ensisijaisesti tietojenkäsittelyn opiskelijoille.

Evaluation scale

1-5

Assessment methods and criteria

All assignments and self evaluation. You must receive required minimum points for grade.

Qualifications

Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.