Managing organizational citizenship behaviour (5 cr)
Code: TL00CV26-3003
General information
- Enrollment
-
16.12.2019 - 10.01.2020
Registration for the implementation has ended.
- Timing
-
14.02.2020 - 31.10.2020
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- RDI portion
- 5 cr
- Mode of delivery
- Distance learning
- Unit
- Liiketalouden koulutusyksikkö, Mikkeli (vanhennettu)
- Campus
- Mikkeli Campus
- Teaching languages
- Finnish
- Seats
- 20 - 40
- Degree programmes
- Master's Degree Programme in Future Business Operations Management
- Teachers
- Maria Kangasniemi-Haapala
- Teacher in charge
- Maria Kangasniemi-Haapala
- Groups
-
TLMI19SYFuture Business Operations Management, master studies
- Course
- TL00CV26
Objective
You are able to evaluate and justify the importance of workplace community skills (OCB) from the viewpoint of working environment, performance and profitability.
You are able to promote constructive attitude towards workplace activities, atmosphere and fluent co-operation.
You are able to recognize, describe and evaluate your characteristics as a manager and a colleague.
You are able to define responsibilities and authority issues of the members of workplace community.
Content
What are workplace community (OCB) skills?
How do workplace community skills affect the profitability of a company? ? ? ? ?
How to manage and develop workplace community skills?
How you should be managed – how do you act as a subordinate?
What do you expect from co-operation – how do you act as a colleague?
How to get results - alone or in cooperation?
What is the influence of interaction among the members of work community and how to influence wisely?
Further information
Opintojaksolla on lähiopetusta Mikkelin kampuksella 14.2.2019 ja 2.4.2019. Molempina päivinä klo 9 - 16. Opettaja Maria Kangasniemi-Haapala, maria.kangasniemi-haapala@xamk.fi
Evaluation scale
1-5