Service design (5 cr)

Code: TK00BK58-3008

General information

Enrollment: 08.11.2021 - 21.11.2021
Registration for the implementation has ended.

Timing: 10.01.2022 - 15.05.2022
Implementation has ended.

Number of ECTS credits allocated: 5 cr

Local portion: 0 cr

Virtual portion: 5 cr

Unit: Department of Information Technology

Campus: Ecampus

Teaching languages: Finnish

Seats: 20 - 45

Degree programmes: Degree Programme in Business Information Technology

Teachers: Marjo Puikkonen

Teacher in charge: Marjo Puikkonen

Groups: TKMI20SV
Business Information Technology , online studies

Course: TK00BK58

No reservations found for realization TK00BK58-3008!

Objective

You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.

Content

How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?

Course material

Esitellään opintojaksoalustalla.

Study forms and methods

Verkko-opiskelu toteutusajan puitteissa. Korvaavien korkeakouluopintojen hyväksiluku on mahdollista ja sovittavissa tapauskohtaisesti opintojakson alkaessa.

RDI and work-related cooperation

Tarkennetaan opintojakson alussa.

Timing of exams and assignments

Käydään tarkemmin läpi opintojakson alussa.

Evaluation scale

1-5

Assessment methods and criteria

Opintojakso arvioidaan oppimistehtävien perusteella: oppimistehtävistä saa pisteitä, joiden perusteella muodostuu koko opintojakson arvosana.

Qualifications

Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.