Crowd and crisis management (A-V/2-1, A-V/2-2) (1 cr)

Objective

Knowledge and understanding of and proficiency in:
- organizing shipboard emergency procedures
- optimizing the use of resources
- taking leadership when responding to emergencies
- controlling passengers and personnel during emergency situations
- effective communications
and in part (A-V/2-1):
- implementation of shipboard emergency plans and procedures to muster and evacuate passengers
- assisting and searching passengers within the ship

Content

- design and layout of the ship, safety regulations, emergency plans and procedures
- ship specific emergency procedures: pre-planning, drills and adherence to pre-planned emergency procedures
- resource optimization: limitations, full use, improvisation
- organization of realistic drills to maintain the state of readiness incl. lessons learnt and debriefing
- initial assessment for effective emergency response
- leadership skills: setting an example, making decisions, motivating and reassuring
- stress handling: identifying symptoms of stress and their effects on performance
- human behaviour and responses in emergency situations
- establishing and maintaining effective communications incl. clear and concise instructions, exchange of information and feedback
- providing relevant information to passengers and personnel: languages and nationalities on board, non-verbal communication, official emergency announcements

Course material

Learn

Study forms and methods

Scheduled track:
You will attend teaching and guidance sessions as specified in the schedule.

Independent track:
N/A

Blended track:
N/A

RDI and work-related cooperation

N/A

Evaluation scale

Approved/Failed

Assessment methods and criteria

100% attendance.

Qualifications

Emergency procedures 1

Further information

Participation in all lessons and training sessions is obligatory.