Management of experience services (5 cr)
Code: MR00CV63-3006
General information
- Enrollment
-
06.04.2023 - 21.04.2023
Registration for the implementation has ended.
- Timing
-
28.08.2023 - 31.12.2023
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- RDI portion
- 3 cr
- Mode of delivery
- Contact learning
- Unit
- Department of Tourism, Hospitality Management and Youth Work
- Campus
- Mikkeli Campus
- Teaching languages
- Finnish
- Seats
- 10 - 40
- Degree programmes
- Master's Degree Programme in Tourism and Service Business
- Teachers
- Marika Vartiainen
- Maria Kangasniemi-Haapala
- Groups
-
MRMI22SYTourism and Service Business, master studies
- Course
- MR00CV63
Objective
You are able to find, study, produce and critically evaluate information needed in the management of experience services.
You are able to describe the importance, goals and processes of managing experience service business.
You are able to assess and develop the experience production supporting a company's business idea.
Content
How do you find, study, produce and evaluate information needed in the management of experience services business?
How can you support organizations' business ideas by using experience service process tools and methods?
What is the meaning of management in experience service business?
Course material
Learnin alustalla oleva materiaali ja alustalla ilmoitettu kirjallisuus.
Study forms and methods
lähipäivät 1.9.2023 ja 12.10 ja 23.11.2023
RDI and work-related cooperation
Työelämälähtöiset oppimistehtävät.
Evaluation scale
1-5
Assessment methods and criteria
Arvointiasteikko 1-5