Managing organizational citizenship behaviour (5 cr)
Code: TL00CV26-3008
General information
- Enrollment
-
07.11.2022 - 18.11.2022
Registration for the implementation has ended.
- Timing
-
13.02.2023 - 30.09.2023
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 1 cr
- Virtual portion
- 4 cr
- Mode of delivery
- Blended learning
- Unit
- Department of Business
- Campus
- Mikkeli Campus
- Teaching languages
- Finnish
- Seats
- 20 - 50
- Degree programmes
- Master's Degree Programme in Future Business Operations Management
- Teachers
- Maria Kangasniemi-Haapala
- Teacher in charge
- Maria Kangasniemi-Haapala
- Groups
-
TLMI22SYFuture Business Operations Management, master studies
- Course
- TL00CV26
Objective
You are able to evaluate and justify the importance of workplace community skills (OCB) from the viewpoint of working environment, performance and profitability.
You are able to promote constructive attitude towards workplace activities, atmosphere and fluent co-operation.
You are able to recognize, describe and evaluate your characteristics as a manager and a colleague.
You are able to define responsibilities and authority issues of the members of workplace community.
Content
What are workplace community (OCB) skills?
How do workplace community skills affect the profitability of a company? ? ? ? ?
How to manage and develop workplace community skills?
How you should be managed – how do you act as a subordinate?
What do you expect from co-operation – how do you act as a colleague?
How to get results - alone or in cooperation?
What is the influence of interaction among the members of work community and how to influence wisely?
Further information
kaksi lähipäivää. Ensimmäinen on 17.2.2023 klo 10-16 ja toinen 17.3.2023 klo 10-16
Evaluation scale
1-5