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Customer-oriented marketing (5 cr)

Code: LT00AA93-3076

General information


Enrollment
14.08.2024 - 08.09.2024
Registration for the implementation has ended.
Timing
16.09.2024 - 30.11.2024
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
0 cr
Virtual portion
5 cr
Mode of delivery
Distance learning
Unit
Department of Logistics and Marine Technology
Campus
Ecampus
Teaching languages
Finnish
Seats
20 - 40
Degree programmes
Degree Programme in Logistics
Teachers
Salla Vaahersalo
Tuula Kuparinen
Teacher in charge
Eeva Ala-Krekola
Groups
LLKT24SV
Business Logistics, online studies
Course
LT00AA93

Realization has 1 reservations. Total duration of reservations is 2 h 0 min.

Time Topic Location
Wed 18.09.2024 time 17:00 - 19:00
(2 h 0 min)
Asiakaslähtöinen markkinointi LT00AA93-3076
etäopetus, lukujärjestyksen mukaan / remote teaching (scheduled)
Changes to reservations may be possible.

Objective

You are able to describe the aspects of customer-oriented marketing concepts, including its objectives and functions. You are able to analyse customer buying behavior and define principles for the segmentation and selection of target groups. You are able to assess the effects of digital operational environment on customer-oriented marketing. You are able to design a marketing mix, taking into consideration product lifecycle, marketing objectives and corporate responsibility.

Content

What are the objectives and role of customer-oriented marketing and relationship marketing in the organizations’ operations? How does the digital economy and operational environment affect the planning of marketing? How is customer buying behavior and segmentation taken into consideration when defining objectives and target groups? What does a marketing mix consist of, and how can it be used to reach organizational goals?

Course material

Ilmoitetaan Learn-alustalla.

Timing of exams and assignments

Neljä Learn-tenttiä opintojakson aikataulun mukaan.

Student workload

135 h

Course part description

Ohjausluento
Learn-tentit

Evaluation scale

1-5

Assessment methods and criteria

Kukin Learn-tentti on 25% opintojakson arvosanasta
Arviointiasteikko on 1-5, hylätty

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