Management of experience services (5 cr)
Code: MR00CV63-3007
General information
- Enrollment
- 08.04.2024 - 21.04.2024
- Registration for the implementation has ended.
- Timing
- 02.09.2024 - 20.12.2024
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 1 cr
- Virtual portion
- 4 cr
- RDI portion
- 4 cr
- Mode of delivery
- Blended learning
- Unit
- Department of Tourism, Hospitality Management and Youth Work
- Campus
- Mikkeli Campus
- Teaching languages
- Finnish
- Seats
- 20 - 40
- Degree programmes
- Master's Degree Programme in Tourism and Service Business
- Teachers
- Kirsi Kuusisto
- Teacher in charge
- Kirsi Kuusisto
- Groups
-
MRMI23SVYTourism and Service Business, master studies
- Course
- MR00CV63
Realization has 3 reservations. Total duration of reservations is 21 h 0 min.
| Time | Topic | Location |
|---|---|---|
|
Fri 30.08.2024 time 09:00 - 16:00 (7 h 0 min) |
Elämyspalvelujen johtaminen MR00CV63-3007 |
C213
Teorialuokka
|
|
Fri 11.10.2024 time 09:00 - 16:00 (7 h 0 min) |
Elämyspalvelujen johtaminen MR00CV63-3007 |
C213
Teorialuokka
|
|
Fri 22.11.2024 time 09:00 - 16:00 (7 h 0 min) |
Elämyspalvelujen johtaminen MR00CV63-3007 |
C213
Teorialuokka
|
Objective
You are able to find, study, produce and critically evaluate information needed in the management of experience services.
You are able to describe the importance, goals and processes of managing experience service business.
You are able to assess and develop the experience production supporting a company's business idea.
Content
How do you find, study, produce and evaluate information needed in the management of experience services business?
How can you support organizations' business ideas by using experience service process tools and methods?
What is the meaning of management in experience service business?
Evaluation
Students can
a) evaluate and make critical use of multidisciplinary information needed in the management of experience service business by producing new points of view.
c) evaluate and manage independently experience service business according to the strategy of the organization.
e) use new strategic approaches as management tools in complex situations.
Course material
Learnin alustalla oleva materiaali ja alustalla ilmoitettu kirjallisuus.
Study forms and methods
Opintojakso sisältää kolme lähiopetuspäivää sekä verkkotyöskentelyä. Opintojakso toteutetaan hybridiopetuksena eli kontaktiopetukseen on mahdollista osallistua myös Teamsin välityksellä. Opintojaksolla tullaan työskentelemään yksin ja ryhmässä.
RDI and work-related cooperation
Työelämälähtöiset oppimistehtävät.
Timing of exams and assignments
Opintojakson oppimistehtävät on suoritettava annettuihin määräaikoihin mennessä.
Student workload
135h
Evaluation scale
1-5
Assessment methods and criteria
Opintojakso arvioidaan oppimistehtävien perusteella.