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Producing digital services (5 cr)

Code: PA00DF24-3004

General information


Enrollment
04.11.2024 - 17.11.2024
Registration for the implementation has ended.
Timing
13.01.2025 - 31.05.2025
Implementation is running.
Number of ECTS credits allocated
5 cr
Local portion
1 cr
Virtual portion
4 cr
RDI portion
4 cr
Mode of delivery
Blended learning
Unit
Department of Culture
Campus
Kouvola Campus
Teaching languages
Finnish
Seats
20 - 30
Degree programmes
Degree Programme in Service Design
Teachers
Leena Muotio
Suvi Pylvänen
Teacher in charge
Suvi Pylvänen
Groups
PAKV23KM
Service design, part-time studies
Course
PA00DF24

Realization has 6 reservations. Total duration of reservations is 21 h 0 min.

Time Topic Location
Sat 15.02.2025 time 09:00 - 12:30
(3 h 30 min)
Digitaalisten palvelujen tuottaminen PA00DF24-3004
006 FUEL, Future Experience Lab, paja
Sat 15.02.2025 time 13:30 - 17:00
(3 h 30 min)
Digitaalisten palvelujen tuottaminen PA00DF24-3004
006 FUEL, Future Experience Lab, paja
Fri 07.03.2025 time 09:00 - 12:30
(3 h 30 min)
Digitaalisten palvelujen tuottaminen PA00DF24-3004
MS12 Studio, Meduusa-studio
Fri 07.03.2025 time 13:30 - 17:00
(3 h 30 min)
Digitaalisten palvelujen tuottaminen PA00DF24-3004
MS12 Studio, Meduusa-studio
Fri 04.04.2025 time 09:00 - 12:30
(3 h 30 min)
Digitaalisten palvelujen tuottaminen PA00DF24-3004
309A Byod-/teorialuokka (36+1), päärakennus
Fri 04.04.2025 time 13:30 - 17:00
(3 h 30 min)
Digitaalisten palvelujen tuottaminen PA00DF24-3004
309A Byod-/teorialuokka (36+1), päärakennus
Changes to reservations may be possible.

Objective

• You understand the basic principles of digital service production.
• You are familiar with a user centred design process and methods in the digital service context.?
• You are able to prototype the service that you are designing for testing and demonstration purposes.

Content

• How do you concept and test a digital service?
• What user centred design tools are beneficial when designing digital services?
• How do you plan, map and visualise user journeys and structures of digital services?

Course material

Lectures, videos, links and tutorials on Learn.

Study forms and methods

Learning route based on a working week
You will attend teaching and guidance sessions as specified in the schedule. Your study routine is determined by the scheduled group sessions and by the self-study assignments.

Learning route that accelerates the studies
If you have acquired prior learning in the subject (fully/partially), contact the teacher in charge prior the course to discuss whether you have the competence required and what are the methods of demonstrating that competence. If you are unable to attend all the classes due to other courses, you are required to complete the learning assignments independently.

Work-based learning route
You need to contact the course teacher prior the course to agree on development assignments that you will perform at your work place. You are required to prove your learning both in theory and practice by sharing your knowledge and giving a presentation to the rest of the class.

RDI and work-related cooperation

The course involves a development project.

Student workload

Students complete assignments independently with the help of instructions and video tutorials. In class, student will receive feedback and deepen their expertise.

Further information

Course involves a project report.
It is recommended to take the course together with the other courses in the same module.

Evaluation scale

1-5

Assessment methods and criteria

Completed assignments
Learning portfolio

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