Communication skills in health care and social services (5 cr)
Code: SJ00DU97-3007
General information
- Enrollment
-
04.11.2024 - 17.11.2024
Registration for the implementation has ended.
- Timing
-
01.01.2025 - 31.07.2025
Implementation is running.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Department of Social Services and Health Care
- Teaching languages
- Finnish
- Degree programmes
- Master's Degree Programme in Development and Leadership in Health Care and Social Services
- Teachers
- Tiina Luukkainen
- Antti Parhiala
- Groups
-
SJMI24KYDevelopment and Leadership in Health Care and Social Services, master studies
- Course
- SJ00DU97
Realization has 7 reservations. Total duration of reservations is 15 h 45 min.
| Time | Topic | Location |
|---|---|---|
|
Wed 05.02.2025 time 08:15 - 09:45 (1 h 30 min) |
Sosiaali- ja terveysalan viestintä SJ00DU97-3007 |
Etäopetus lukujärjestyksen mukaan
|
|
Thu 06.02.2025 time 12:30 - 14:15 (1 h 45 min) |
Sosiaali- ja terveysalan viestintä SJ00DU97-3007 |
Etäopetus lukujärjestyksen mukaan
|
|
Thu 06.02.2025 time 14:30 - 16:15 (1 h 45 min) |
Sosiaali- ja terveysalan viestintä SJ00DU97-3007 |
Etäopetus lukujärjestyksen mukaan
|
|
Wed 05.03.2025 time 12:30 - 14:15 (1 h 45 min) |
Sosiaali- ja terveysalan viestintä SJ00DU97-3007 |
Etäopetus lukujärjestyksen mukaan
|
|
Wed 05.03.2025 time 14:30 - 16:15 (1 h 45 min) |
Sosiaali- ja terveysalan viestintä https://teams.microsoft.com/l/meetup-join/19%3ameeting_N2IxNTExYTktNjJjYy00NzAxLWJhMDEtNmU3OWVmY2ZhODdh%40thread.v2/0?context=%7b%22Tid%22%3a%2236c8d6bc-e998-4190-a69f-c13424063463%22%2c%22Oid%22%3a%22b060d863-f76c- |
Etäopetus lukujärjestyksen mukaan
|
|
Wed 02.04.2025 time 08:15 - 11:45 (3 h 30 min) |
Sosiaali- ja terveysalan viestintä SJ00DU97-3007 |
Etäopetus lukujärjestyksen mukaan
|
|
Wed 02.04.2025 time 12:30 - 16:15 (3 h 45 min) |
Sosiaali- ja terveysalan viestintä SJ00DU97-3007 |
Etäopetus lukujärjestyksen mukaan
|
Objective
You can recognize the elements of successful interaction and are able to apply them in your own work and in marketing customer-oriented services.
You can evaluate and develop your own skills in oral and written communication both in Finnish and in English.
You can evaluate and develop a multidisciplinary organization's communication and communication in change both in Finnish and in English.
You can evaluate and develop communication in an international work community.
Content
What are the theoretical approaches to and practical tools of communication and interaction and how do you apply them to your work?
How do you evaluate and develop organizational communication?
How do you evaluate your industry and use the Finnish and English language source material for the development of your work?
How do you communicate within an organization and make know-how visible in Finnish and in English?
How do you communicate successfully in negotiation and conflict situations in a work community?
Course material
Material shared by the teachers.
Study forms and methods
When you register for this course, you will participate in online teaching and guidance according to the schedule, and complete the tasks given by the teachers.
As an accelerated option, you can register for a corresponding implementation offered to a group that started their studies earlier.
RDI and work-related cooperation
Tasks and exercises connected to your own work.
Timing of exams and assignments
Details in Learn
Student workload
The 5 ECTS credits consist of oral and written tasks.
Course part description
3 ECTS credits for oral and written communication in Finnish, and 2 ECTS credits for oral and written communication in English.
Further information
tiina.luukkainen@xamk.fi
antti.parhiala@xamk.fi
Evaluation scale
1-5
Assessment methods and criteria
Oral and written exercises.