Service design (5 cr)
Code: KR00EA43-3004
General information
- Enrollment
-
04.11.2024 - 17.11.2024
Registration for the implementation has ended.
- Timing
-
06.01.2025 - 30.04.2025
Implementation is running.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- RDI portion
- 4 cr
- Mode of delivery
- Distance learning
- Unit
- Department of Construction and Energy Engineering
- Campus
- Ecampus
- Teaching languages
- Finnish
- Seats
- 25 - 41
- Degree programmes
- Master’s Degree Programme in Sustainable Construction and Design
- Teachers
- Marjo Suviranta
- Teacher in charge
- Marjo Suviranta
- Groups
-
KRKV24SVYSustainable construction and design, master studies
- Course
- KR00EA43
Realization has 4 reservations. Total duration of reservations is 12 h 0 min.
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Wed 29.01.2025 time 17:00 - 20:00 (3 h 0 min) |
Palvelumuotoilu KR00EA43-3004 |
Etäopetus lukujärjestyksen mukaan
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Wed 05.02.2025 time 17:00 - 20:00 (3 h 0 min) |
Palvelumuotoilu KR00EA43-3004 |
Etäopetus lukujärjestyksen mukaan
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Wed 26.03.2025 time 17:00 - 20:00 (3 h 0 min) |
Palvelumuotoilu KR00EA43-3004 |
Etäopetus lukujärjestyksen mukaan
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Wed 23.04.2025 time 17:00 - 20:00 (3 h 0 min) |
Palvelumuotoilu KR00EA43-3004 |
Etäopetus lukujärjestyksen mukaan
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Objective
• You learn the basics of service design, conceptualization and productization.
• You can utilize the appropriate essential methods in service design.
• You can identify the opportunities of service design as a tool in planning at strategic level.
Content
What are the essential concepts and tools in service design, conceptualization and productization?
For what purposes and how will service design methods be used in development processes?
Course material
Marc Stickdorn & Jakob Scneider, 2011:
This is Service Design Thinking
Satu Miettinen / Mikko Koivisto (eds.), 2009:
Designing Services with Innovative Methods
Study forms and methods
Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.
Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
Blended track: Contact the teacher
Student workload
5 crs means 135 hours student´s work
Evaluation scale
1-5
Assessment methods and criteria
It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)