Service conceptualizationLaajuus (5 cr)
Code: PY00CX64
Credits
5 op
Responsible person
Objective
You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.
Content
How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?
Enrollment
06.11.2023 - 17.11.2023
Timing
08.01.2024 - 31.05.2024
Number of ECTS credits allocated
5 op
RDI portion
4 op
Mode of delivery
Contact teaching
Unit
Kulttuurin koulutusyksikkö
Campus
Kouvola Campus
Teaching languages
- Finnish
Seats
0 - 28
Degree programmes
- Degree Programme in Service Design
Teachers
- Marjo Suviranta
- Minna Pimiä
Teacher in charge
Marjo Suviranta
Groups
-
PAKV23SYService design, master studies
Objective
You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.
Content
How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?
Opiskelumateriaali
Tähän merkitään toteutuksella käytettävät opiskelumateriaalit
1. kirjat, artikkelit ja muu aineisto, joka on saatavilla Xamkin kirjastosta joko painettuna tai e-aineistona. Tieto välittyy kirjastolle ja sitä hyödynnetään aineistovalinnoissa. JA
2. opiskelumateriaalit, jotka ovat käytettävissä suoraan Learnin kautta. Silloin mainitaan: "(Muut) opiskelumateriaalit ovat käytettävissä Learnissa"
Yksilölliset oppimisväylät
Työviikkopohjaisessa väylässä
Ilmoittautuessasi tälle opintojakson toteutukselle osallistut työjärjestyksen mukaiseen opetukseen ja ohjaukseen. Opiskelusi rytmittyy työjärjestyksen mukaisten ryhmätapaamisten ja itsenäisesti tehtävien oppimistehtävien mukaan.
Työhön integroidussa väylässä
Työhön integroitu oppimisväylä on mahdollinen, jos voit työtehtävissäsi kehittää opintojakson tavoitteissa ja sisällöissä mainittua osaamista. Ota opintojakson opettajaan yhteyttä hyvissä ajoin ennen opintojakson alkua sen määrittämiseksi
• onko työhön integroitu oppimisväylä omassa työtehtävässäsi mahdollinen.
• millaisia näyttöjä osaamisestasi sinun on mahdollista antaa.
• mitä opintojakson osia sinun tulee mahdollisesti lisäksi suorittaa opetukseen osallistuen.
Opintoja nopeuttavana vaihtoehtona
- voit esimerkiksi ilmoittautua aikaisemmin opintonsa aloittaneelle ryhmälle tarjottavalle vastaavalle toteutukselle.
Opintoja nopeuttavassa väylässä
TKI ja työelämäyhteistyö
Pakollinen tieto
Toteutussuunnitelmia tehtäessä työelämäyhteistyö on usein vahvistamatonta, mutta suunnitelmissa toteuttaa.
Kirjoita kuvauskenttään suunnitelma esim. mahdollisten ulkopuolisten luennoitsijoiden/asiantuntijoiden vierailuista, työelämävierailuista tai työelämä-/TKI-projekteista. Voit päivittää toteutussuunnitelmaa tuolta osin, kun suunnitelmat vahvistuvat.
Tarvittaessa lukujärjestykseen voit merkitä ohjaustunteja, joita voit myös käyttää työelämäprojekteihin tai -vierailuihin.
Mikäli työelämävierailut/asiantuntijaluennot vaativat lukujärjestysmerkintöjä, voit sopia niiden sijoittamisesta lukujärjestykseen toteutuksen opiskelijoiden kanssa. Lukujärjestyssuunnittelijat avustavat tarvittaessa.
Enrollment
06.04.2023 - 21.04.2023
Timing
04.09.2023 - 18.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
4 op
Mode of delivery
Distance learning
Unit
Kulttuurin koulutusyksikkö
Campus
Ecampus
Teaching languages
- Finnish
Seats
12 - 22
Degree programmes
- Degree Programme in Service Design
Teachers
- Marjo Suviranta
- Minna Pimiä
Teacher in charge
Marjo Suviranta
Groups
-
AVKVPA23KPOYAvoin amk, Kouvola, polkuopinnot, Palvelumuotoilu (YAMK)
Objective
You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.
Content
How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?
Opiskelumateriaali
Osterwalder, A., Pigneur, Y., Bernarda, G. & Smith, A. 2014.
Value proposition Design. How to create products and services customer want.
New Jersey: John Wiley & Sons Inc
Stickdorn, M. & Schneider, J. (EDS.) 2012.
This is service design thinking. Basics -Tools - Cases. Amsterdam: BIS Publishers
Yksilölliset oppimisväylät
Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.
Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching
TKI ja työelämäyhteistyö
With the realization the working life project or practical RDI-project is made.
Opiskelijan työmäärä
5 crs = 135h
Evaluation scale
1-5
Assessment methods and criteria
It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)
Enrollment
14.08.2023 - 15.09.2023
Timing
04.09.2023 - 18.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
4 op
Mode of delivery
Distance learning
Unit
Kulttuurin koulutusyksikkö
Campus
Ecampus
Teaching languages
- Finnish
Seats
12 - 22
Degree programmes
- Degree Programme in Service Design
Teachers
- Marjo Suviranta
- Minna Pimiä
Teacher in charge
Marjo Suviranta
Groups
-
PAKV22SYService design, master studies
Objective
You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.
Content
How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?
Opiskelumateriaali
Osterwalder, A., Pigneur, Y., Bernarda, G. & Smith, A. 2014.
Value proposition Design. How to create products and services customer want.
New Jersey: John Wiley & Sons Inc
Stickdorn, M. & Schneider, J. (EDS.) 2012.
This is service design thinking. Basics -Tools - Cases. Amsterdam: BIS Publishers
Yksilölliset oppimisväylät
Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.
Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching
TKI ja työelämäyhteistyö
With the realization the working life project or practical RDI-project is made.
Opiskelijan työmäärä
5 crs = 135h
Evaluation scale
1-5
Assessment methods and criteria
It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)
Enrollment
07.11.2022 - 18.11.2022
Timing
09.01.2023 - 31.05.2023
Number of ECTS credits allocated
5 op
Virtual portion
1 op
RDI portion
4 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Kulttuurin koulutusyksikkö
Campus
Kouvola Campus
Teaching languages
- Finnish
Seats
12 - 25
Degree programmes
- Degree Programme in Service Design
Teachers
- Marjo Suviranta
- Minna Pimiä
Teacher in charge
Marjo Suviranta
Groups
-
PAKV22SYService design, master studies
Objective
You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.
Content
How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?
Opiskelumateriaali
Osterwalder, A., Pigneur, Y., Bernarda, G. & Smith, A. 2014.
Value proposition Design. How to create products and services customer want.
New Jersey: John Wiley & Sons Inc
Stickdorn, M. & Schneider, J. (EDS.) 2012.
This is service design thinking. Basics -Tools - Cases. Amsterdam: BIS Publishers
Yksilölliset oppimisväylät
Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.
Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching
TKI ja työelämäyhteistyö
Opintojakson oppimistehtävä toteutetaan TKI tai työelämäyhteistyönä.
Opiskelijan työmäärä
5 crs =135 H
Evaluation scale
1-5
Assessment methods and criteria
It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)
Enrollment
08.11.2021 - 21.11.2021
Timing
10.01.2022 - 31.05.2022
Number of ECTS credits allocated
5 op
Virtual portion
3 op
RDI portion
2 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Kulttuurin koulutusyksikkö
Campus
Kouvola Campus
Teaching languages
- Finnish
Seats
20 - 25
Degree programmes
- Degree Programme in Service Design
Teachers
- Marjo Suviranta
- Minna Pimiä
Teacher in charge
Marjo Suviranta
Groups
-
PAKV21SYService design, master's degree
Objective
You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.
Content
How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?
Opiskelumateriaali
Osterwalder, A., Pigneur, Y., Bernarda, G. & Smith, A. 2014.
Value proposition Design. How to create products and services customer want.
New Jersey: John Wiley & Sons Inc
Stickdorn, M. & Schneider, J. (EDS.) 2012.
This is service design thinking. Basics -Tools - Cases. Amsterdam: BIS Publishers
Yksilölliset oppimisväylät
Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.
Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching
TKI ja työelämäyhteistyö
The tasks of the study module can be made as a real life project cooperation, to be connected for example to the student´s own work
Opiskelijan työmäärä
5 crs means 135 hours students work
Evaluation scale
1-5
Assessment methods and criteria
It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)