Service conceptualizationLaajuus (5 cr)

Objective

You can define the scope and objectives of a service concept based on research.

You can use brainstorming methods in an innovative and comprehensive way to develop a forward-looking concept.

You can visualize the planning, assess it and design alternative solutions together with the stakeholders.

Content

How do you design and carry out a service concept for a chosen task?

How do you analyze and justify the choices made in the different phases?

How do you present a planned service concept to the stakeholders?

Accomplishment methods

Students can

a. find, study, produce and assess critically multidisciplinary data in their field of expertise.

b. solve demanding problems in research, development and innovation activities.

c. assess and manage independently individuals’ and teams’ operations.

g. communicate proficiently and systematically in their spoken and written native language and in one foreign language.