Managing organizational citizenship behaviourLaajuus (5 cr)
Code: TL00CV26
Credits
5 op
Teaching language
- Finnish
Responsible person
- Maria Kangasniemi-Haapala
Objective
You are able to evaluate and justify the importance of workplace community skills (OCB) from the viewpoint of working environment, performance and profitability.
You are able to promote constructive attitude towards workplace activities, atmosphere and fluent co-operation.
You are able to recognize, describe and evaluate your characteristics as a manager and a colleague.
You are able to define responsibilities and authority issues of the members of workplace community.
Content
What are workplace community (OCB) skills?
How do workplace community skills affect the profitability of a company? ? ? ? ?
How to manage and develop workplace community skills?
How you should be managed – how do you act as a subordinate?
What do you expect from co-operation – how do you act as a colleague?
How to get results - alone or in cooperation?
What is the influence of interaction among the members of work community and how to influence wisely?
Enrollment
07.11.2022 - 18.11.2022
Timing
13.02.2023 - 30.09.2023
Number of ECTS credits allocated
5 op
Virtual portion
4 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Liiketalouden koulutusyksikkö
Campus
Mikkeli Campus
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Master's Degree Programme in Future Business Operations Management
Teachers
- Maria Kangasniemi-Haapala
Teacher in charge
Maria Kangasniemi-Haapala
Groups
-
TLMI22SYFuture Business Operations Management, master studies
Objective
You are able to evaluate and justify the importance of workplace community skills (OCB) from the viewpoint of working environment, performance and profitability.
You are able to promote constructive attitude towards workplace activities, atmosphere and fluent co-operation.
You are able to recognize, describe and evaluate your characteristics as a manager and a colleague.
You are able to define responsibilities and authority issues of the members of workplace community.
Content
What are workplace community (OCB) skills?
How do workplace community skills affect the profitability of a company? ? ? ? ?
How to manage and develop workplace community skills?
How you should be managed – how do you act as a subordinate?
What do you expect from co-operation – how do you act as a colleague?
How to get results - alone or in cooperation?
What is the influence of interaction among the members of work community and how to influence wisely?
Evaluation scale
1-5
Enrollment
08.11.2021 - 21.11.2021
Timing
01.02.2022 - 16.10.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
2 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Master's Degree Programme in Future Business Operations Management
Teachers
- Maria Kangasniemi-Haapala
Teacher in charge
Maria Kangasniemi-Haapala
Groups
-
TLMI21SYFuture Business Operations Management, master studies
Objective
You are able to evaluate and justify the importance of workplace community skills (OCB) from the viewpoint of working environment, performance and profitability.
You are able to promote constructive attitude towards workplace activities, atmosphere and fluent co-operation.
You are able to recognize, describe and evaluate your characteristics as a manager and a colleague.
You are able to define responsibilities and authority issues of the members of workplace community.
Content
What are workplace community (OCB) skills?
How do workplace community skills affect the profitability of a company? ? ? ? ?
How to manage and develop workplace community skills?
How you should be managed – how do you act as a subordinate?
What do you expect from co-operation – how do you act as a colleague?
How to get results - alone or in cooperation?
What is the influence of interaction among the members of work community and how to influence wisely?
Evaluation scale
1-5