Emergency Care Service SystemsLaajuus (5 cr)

Objective

You will be able:
• to identify the principles of strategic thinking
• to understand the importance of anticipation in the strategy work of primary care services
• to co-ordinate customer-oriented processes and service chains in ecologically, economically, socially and culturally sustainable and effective manner

Content

• What is strategic thinking?
• Where can you retrieve foresight information for emergency care services strategy work?
• What are the main clinical emergency care processes and their variations?
• Which tools are used in techno-economic operation control?
• How to model, assess and develop emergency care processes and service chains?

Evaluation

You should be able:
a. to find, study, produce and evaluate critically multidisciplinary data in your field of expertise
c. evaluate and manage independently operations involving individuals and teams
d. be responsible for operations and develop them