Management in purchasing and sales organizationsLaajuus (5 cr)

Objective

You learn to understand the management of purchasing and sales organizations and the management of customer relationships.
You can make use of your own organization's development needs in the course assignments.

Content

How do you support team members' skills and development?
How do you achieve the set goals?
How do you promote company growth and profitability?
How do you track and analyze performance?
How do you motivate and engage people?
How do you manage changes?

Accomplishment methods

Students can
a. use professional vocabulary systematically.
b. look for information in the key information sources of the field.
c. identify interrelated tasks.
d. work together with customers, users and target groups.
e. use the key models, methods, software and techniques of the professional field.
f. work as team members in a goal-oriented way.
g. justify their actions according to the ethical principles of the professional field.