Professional InteractionLaajuus (5 cr)

Objective

After successfully  completing  the course, the student: knows the theoretical basis of social interaction knows how to develop their own social interaction skills knows how to meet the customer in different professional situations has absorbed the basic communication skills required by the social services sector understands the purpose and content of organizational communication from a professional point of view knows the basic skills of data processing and teleinformatic applications of the social services sector

Content

Essential contents: public performance skills and articulate public speaking basics of group dynamics communal learning communication skills and automatic data processing organizational communication ability to meet the customer

Assessment criteria, good (3)

excellent (5), good (3–4), satisfactory (1–2), fail (0)