Design of public servicesLaajuus (5 cr)
Code: MU00EG94
Credits
5 op
Teaching language
- Finnish
Objective
- you know how to apply the process of service design and key methods for the development of public services
- identify the specifics of the design and development of public services from the point of view of service design
- you know how to take advantage of co-development in the development of public services
Content
How can the development grip and process of service design be utilized in the formulation of public services?
What peculiarities are there in the design of public services?
How can co-development be used in the design of public services?
Enrollment
06.11.2023 - 17.11.2023
Timing
08.01.2024 - 31.05.2024
Number of ECTS credits allocated
5 op
Virtual portion
3 op
RDI portion
5 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Campus
Kouvola Campus
Teaching languages
- Finnish
Seats
20 - 30
Degree programmes
- Degree Programme in Service Design
Teachers
- Minna Nieminen
Teacher in charge
Minna Nieminen
Groups
-
PAKV21KMService design, part-time studies
Objective
- you know how to apply the process of service design and key methods for the development of public services
- identify the specifics of the design and development of public services from the point of view of service design
- you know how to take advantage of co-development in the development of public services
Content
How can the development grip and process of service design be utilized in the formulation of public services?
What peculiarities are there in the design of public services?
How can co-development be used in the design of public services?
Evaluation scale
1-5