Study Guide

Objective

Entrepreneurship
You have the basic competence to work as a self-employed entrepreneur in the social wellness and health sector.
Derivation
You know how to work in accordance with current legislation and public policy.
You understand your own role in building an organization's reputation, brand, image and customer service experience.
You are able to assess the quality of nursing work to develop customer / patient care and your own work.
You understand the impact of your own actions on the quality of your organization’s operations.
You know how to work cost-consciously and in accordance with the principles of sustainable development.
In cooperation with the work community, you are able to identify development needs and calls for change in nursing and within the organization.
As a member of the team, you will be able to participate in development, innovation and research processes.
You are able to exercise flexibility in prioritizing work tasks as situations require.
You know how to motivate members of the work community and give and receive feedback.
You recognize the limits of your own and an employee's resilience. You are able to apply for support as well as to guide an employee to apply for support. You are capable of making use of the available forms of assistance.

Content

Entrepreneurship
What are the fundamentals of entrepreneurship in the social wellness pand health sector?
What is the significance of entrepreneurship as part of service production?

Management
How do normative, resource and public policies pertaining to social welfare and health care services affect the provision of services?
How do you evaluate and develop patient- and customer-oriented services?
How do you evaluate, develop and monitor the quality and performance of services in your field in a changing social and health environment?
How do you behave as a member of the work community and how do you lead the team on your shift?
How do you prioritize and organize your activities?
How do you promote well-being at work in your work community?
How do you inform, mentor, and instruct co-workers and students?

Evaluation scale

1-5

Objective

Entrepreneurship
You have the basic competence to work as a self-employed entrepreneur in the social wellness and health sector.
Derivation
You know how to work in accordance with current legislation and public policy.
You understand your own role in building an organization's reputation, brand, image and customer service experience.
You are able to assess the quality of nursing work to develop customer / patient care and your own work.
You understand the impact of your own actions on the quality of your organization’s operations.
You know how to work cost-consciously and in accordance with the principles of sustainable development.
In cooperation with the work community, you are able to identify development needs and calls for change in nursing and within the organization.
As a member of the team, you will be able to participate in development, innovation and research processes.
You are able to exercise flexibility in prioritizing work tasks as situations require.
You know how to motivate members of the work community and give and receive feedback.
You recognize the limits of your own and an employee's resilience. You are able to apply for support as well as to guide an employee to apply for support. You are capable of making use of the available forms of assistance.

Content

Entrepreneurship
What are the fundamentals of entrepreneurship in the social wellness pand health sector?
What is the significance of entrepreneurship as part of service production?

Management
How do normative, resource and public policies pertaining to social welfare and health care services affect the provision of services?
How do you evaluate and develop patient- and customer-oriented services?
How do you evaluate, develop and monitor the quality and performance of services in your field in a changing social and health environment?
How do you behave as a member of the work community and how do you lead the team on your shift?
How do you prioritize and organize your activities?
How do you promote well-being at work in your work community?
How do you inform, mentor, and instruct co-workers and students?

Evaluation scale

1-5

Objective

Entrepreneurship
You have the basic competence to work as a self-employed entrepreneur in the social wellness and health sector.
Derivation
You know how to work in accordance with current legislation and public policy.
You understand your own role in building an organization's reputation, brand, image and customer service experience.
You are able to assess the quality of nursing work to develop customer / patient care and your own work.
You understand the impact of your own actions on the quality of your organization’s operations.
You know how to work cost-consciously and in accordance with the principles of sustainable development.
In cooperation with the work community, you are able to identify development needs and calls for change in nursing and within the organization.
As a member of the team, you will be able to participate in development, innovation and research processes.
You are able to exercise flexibility in prioritizing work tasks as situations require.
You know how to motivate members of the work community and give and receive feedback.
You recognize the limits of your own and an employee's resilience. You are able to apply for support as well as to guide an employee to apply for support. You are capable of making use of the available forms of assistance.

Content

Entrepreneurship
What are the fundamentals of entrepreneurship in the social wellness pand health sector?
What is the significance of entrepreneurship as part of service production?

Management
How do normative, resource and public policies pertaining to social welfare and health care services affect the provision of services?
How do you evaluate and develop patient- and customer-oriented services?
How do you evaluate, develop and monitor the quality and performance of services in your field in a changing social and health environment?
How do you behave as a member of the work community and how do you lead the team on your shift?
How do you prioritize and organize your activities?
How do you promote well-being at work in your work community?
How do you inform, mentor, and instruct co-workers and students?

Evaluation scale

1-5

Objective

Entrepreneurship
You have the basic competence to work as a self-employed entrepreneur in the social wellness and health sector.
Derivation
You know how to work in accordance with current legislation and public policy.
You understand your own role in building an organization's reputation, brand, image and customer service experience.
You are able to assess the quality of nursing work to develop customer / patient care and your own work.
You understand the impact of your own actions on the quality of your organization’s operations.
You know how to work cost-consciously and in accordance with the principles of sustainable development.
In cooperation with the work community, you are able to identify development needs and calls for change in nursing and within the organization.
As a member of the team, you will be able to participate in development, innovation and research processes.
You are able to exercise flexibility in prioritizing work tasks as situations require.
You know how to motivate members of the work community and give and receive feedback.
You recognize the limits of your own and an employee's resilience. You are able to apply for support as well as to guide an employee to apply for support. You are capable of making use of the available forms of assistance.

Content

Entrepreneurship
What are the fundamentals of entrepreneurship in the social wellness pand health sector?
What is the significance of entrepreneurship as part of service production?

Management
How do normative, resource and public policies pertaining to social welfare and health care services affect the provision of services?
How do you evaluate and develop patient- and customer-oriented services?
How do you evaluate, develop and monitor the quality and performance of services in your field in a changing social and health environment?
How do you behave as a member of the work community and how do you lead the team on your shift?
How do you prioritize and organize your activities?
How do you promote well-being at work in your work community?
How do you inform, mentor, and instruct co-workers and students?

Evaluation scale

1-5

Objective

Entrepreneurship
You have the basic competence to work as a self-employed entrepreneur in the social wellness and health sector.
Derivation
You know how to work in accordance with current legislation and public policy.
You understand your own role in building an organization's reputation, brand, image and customer service experience.
You are able to assess the quality of nursing work to develop customer / patient care and your own work.
You understand the impact of your own actions on the quality of your organization’s operations.
You know how to work cost-consciously and in accordance with the principles of sustainable development.
In cooperation with the work community, you are able to identify development needs and calls for change in nursing and within the organization.
As a member of the team, you will be able to participate in development, innovation and research processes.
You are able to exercise flexibility in prioritizing work tasks as situations require.
You know how to motivate members of the work community and give and receive feedback.
You recognize the limits of your own and an employee's resilience. You are able to apply for support as well as to guide an employee to apply for support. You are capable of making use of the available forms of assistance.

Content

Entrepreneurship
What are the fundamentals of entrepreneurship in the social wellness pand health sector?
What is the significance of entrepreneurship as part of service production?

Management
How do normative, resource and public policies pertaining to social welfare and health care services affect the provision of services?
How do you evaluate and develop patient- and customer-oriented services?
How do you evaluate, develop and monitor the quality and performance of services in your field in a changing social and health environment?
How do you behave as a member of the work community and how do you lead the team on your shift?
How do you prioritize and organize your activities?
How do you promote well-being at work in your work community?
How do you inform, mentor, and instruct co-workers and students?

Evaluation scale

1-5

Objective

Entrepreneurship
You have the basic competence to work as a self-employed entrepreneur in the social wellness and health sector.
Derivation
You know how to work in accordance with current legislation and public policy.
You understand your own role in building an organization's reputation, brand, image and customer service experience.
You are able to assess the quality of nursing work to develop customer / patient care and your own work.
You understand the impact of your own actions on the quality of your organization’s operations.
You know how to work cost-consciously and in accordance with the principles of sustainable development.
In cooperation with the work community, you are able to identify development needs and calls for change in nursing and within the organization.
As a member of the team, you will be able to participate in development, innovation and research processes.
You are able to exercise flexibility in prioritizing work tasks as situations require.
You know how to motivate members of the work community and give and receive feedback.
You recognize the limits of your own and an employee's resilience. You are able to apply for support as well as to guide an employee to apply for support. You are capable of making use of the available forms of assistance.

Content

Entrepreneurship
What are the fundamentals of entrepreneurship in the social wellness pand health sector?
What is the significance of entrepreneurship as part of service production?

Management
How do normative, resource and public policies pertaining to social welfare and health care services affect the provision of services?
How do you evaluate and develop patient- and customer-oriented services?
How do you evaluate, develop and monitor the quality and performance of services in your field in a changing social and health environment?
How do you behave as a member of the work community and how do you lead the team on your shift?
How do you prioritize and organize your activities?
How do you promote well-being at work in your work community?
How do you inform, mentor, and instruct co-workers and students?

Materials

All necessary material is distributed in the immediate hours or in Learn.

Teaching methods

Contact teaching classes according to the schedule, which consists of three contact teaching themed days where we do part of the learning tasks and online learning according to the schedule, as well as independent study reserved for doing independent learning tasks and getting to know the given material online.

Employer connections

-

Exam schedules

Contact teaching classes according to the schedule.

A more detailed schedule of implementation will be discussed in the course info.

The course cannot be completed by exam, but you can of course increase the grade by completing the learning tasks based on the feedback you have received. The given tasks must be returned within the given schedule.

International connections

-

Student workload

- info lesson 2
- contact teaching classes 24 h, be noticed that presence and activity in the close hours affect the grade!
- online study 16 h, which includes independent study 39 h of reading material and doing learning tasks online, which includes exploring other independent materials

Content scheduling

The course consists of three thematic modules, which are:
1. The Finnish social and health care system and its politico-administrative steering and control and entrepreneurship in the social and health care sector
2. Close management of nursing and quality of nursing as well as improvement of quality and development of work
3. Working life and community skills and employment relationship

Further information

katja.villikka@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

The grade is influenced by participation in the contact teaching classes (note that part of the tasks that are done independently with the online implementation are done together, i.e. if you are not present, this is influenced by the grade = 33%), activity in the contact teaching classes (33%) and independent learning tasks 0-K5 = 33%). The average of these forms the overall grade of the course.

Rejected: The average of learning tasks falls below T1. You haven't attended any contacat teaching classes.
TI-T2: You know some basics, but you still have obvious flaws in the data and how to apply it in practice. Participation and activity in the contact teaching classes is low and for some of the contact teaching classes you haven't attended
H3-H4: You know the basics well, but you have some shortcomings in applying the knowledge in practice. Participation in the contact teaching classes and activity in the contact teaching classes is quite good or good.
Q5: You know the basics very well and have a good ability to apply the knowledge in practice and reflect on entrepreneurship and management issues from different perspectives. Participation in all the contact teaching classes and activity in the contact teaching classes is very good.

Objective

Entrepreneurship
You have the basic competence to work as a self-employed entrepreneur in the social wellness and health sector.
Derivation
You know how to work in accordance with current legislation and public policy.
You understand your own role in building an organization's reputation, brand, image and customer service experience.
You are able to assess the quality of nursing work to develop customer / patient care and your own work.
You understand the impact of your own actions on the quality of your organization’s operations.
You know how to work cost-consciously and in accordance with the principles of sustainable development.
In cooperation with the work community, you are able to identify development needs and calls for change in nursing and within the organization.
As a member of the team, you will be able to participate in development, innovation and research processes.
You are able to exercise flexibility in prioritizing work tasks as situations require.
You know how to motivate members of the work community and give and receive feedback.
You recognize the limits of your own and an employee's resilience. You are able to apply for support as well as to guide an employee to apply for support. You are capable of making use of the available forms of assistance.

Content

Entrepreneurship
What are the fundamentals of entrepreneurship in the social wellness pand health sector?
What is the significance of entrepreneurship as part of service production?

Management
How do normative, resource and public policies pertaining to social welfare and health care services affect the provision of services?
How do you evaluate and develop patient- and customer-oriented services?
How do you evaluate, develop and monitor the quality and performance of services in your field in a changing social and health environment?
How do you behave as a member of the work community and how do you lead the team on your shift?
How do you prioritize and organize your activities?
How do you promote well-being at work in your work community?
How do you inform, mentor, and instruct co-workers and students?

Evaluation scale

1-5

Objective

Entrepreneurship
You have the basic competence to work as a self-employed entrepreneur in the social wellness and health sector.
Derivation
You know how to work in accordance with current legislation and public policy.
You understand your own role in building an organization's reputation, brand, image and customer service experience.
You are able to assess the quality of nursing work to develop customer / patient care and your own work.
You understand the impact of your own actions on the quality of your organization’s operations.
You know how to work cost-consciously and in accordance with the principles of sustainable development.
In cooperation with the work community, you are able to identify development needs and calls for change in nursing and within the organization.
As a member of the team, you will be able to participate in development, innovation and research processes.
You are able to exercise flexibility in prioritizing work tasks as situations require.
You know how to motivate members of the work community and give and receive feedback.
You recognize the limits of your own and an employee's resilience. You are able to apply for support as well as to guide an employee to apply for support. You are capable of making use of the available forms of assistance.

Content

Entrepreneurship
What are the fundamentals of entrepreneurship in the social wellness pand health sector?
What is the significance of entrepreneurship as part of service production?

Management
How do normative, resource and public policies pertaining to social welfare and health care services affect the provision of services?
How do you evaluate and develop patient- and customer-oriented services?
How do you evaluate, develop and monitor the quality and performance of services in your field in a changing social and health environment?
How do you behave as a member of the work community and how do you lead the team on your shift?
How do you prioritize and organize your activities?
How do you promote well-being at work in your work community?
How do you inform, mentor, and instruct co-workers and students?

Evaluation scale

1-5