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Service conceptualizationLaajuus (5 cr)

Code: PY00CX64

Credits

5 op

Responsible person

Objective

You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.

Content

How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?

Enrollment

04.11.2024 - 17.11.2024

Timing

13.01.2025 - 31.05.2025

Number of ECTS credits allocated

5 op

Virtual portion

1 op

RDI portion

4 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Department of Culture

Campus

Kouvola Campus

Teaching languages
  • Finnish
Seats

20 - 28

Degree programmes
  • Degree Programme in Service Design
Teachers
  • Marjo Suviranta
  • Minna Pimiä
Teacher in charge

Marjo Suviranta

Groups
  • PAKV24SY
    Service design, master studies

Objective

You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.

Content

How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?

Opiskelumateriaali

Osterwalder, A., Pigneur, Y., Bernarda, G. & Smith, A. 2014.
Value proposition Design. How to create products and services customer want.
New Jersey: John Wiley & Sons Inc
Stickdorn, M. & Schneider, J. (EDS.) 2012.
This is service design thinking. Basics -Tools - Cases. Amsterdam: BIS Publishers

Yksilölliset oppimisväylät

Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.

Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching

TKI ja työelämäyhteistyö

Opintojakson oppimistehtävä toteutetaan TKI tai työelämäyhteistyönä.

Opiskelijan työmäärä

5 crs =135 H

Evaluation scale

1-5

Assessment methods and criteria

It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)

Enrollment

06.11.2023 - 17.11.2023

Timing

08.01.2024 - 31.05.2024

Number of ECTS credits allocated

5 op

RDI portion

4 op

Mode of delivery

Contact teaching

Unit

Department of Culture

Campus

Kouvola Campus

Teaching languages
  • Finnish
Seats

0 - 28

Degree programmes
  • Degree Programme in Service Design
Teachers
  • Marjo Suviranta
  • Minna Pimiä
Teacher in charge

Marjo Suviranta

Groups
  • PAKV23SY
    Service design, master studies

Objective

You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.

Content

How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?

Opiskelumateriaali

Tähän merkitään toteutuksella käytettävät opiskelumateriaalit
1. kirjat, artikkelit ja muu aineisto, joka on saatavilla Xamkin kirjastosta joko painettuna tai e-aineistona. Tieto välittyy kirjastolle ja sitä hyödynnetään aineistovalinnoissa. JA

2. opiskelumateriaalit, jotka ovat käytettävissä suoraan Learnin kautta. Silloin mainitaan: "(Muut) opiskelumateriaalit ovat käytettävissä Learnissa"

Yksilölliset oppimisväylät

Työviikkopohjaisessa väylässä
Ilmoittautuessasi tälle opintojakson toteutukselle osallistut työjärjestyksen mukaiseen opetukseen ja ohjaukseen. Opiskelusi rytmittyy työjärjestyksen mukaisten ryhmätapaamisten ja itsenäisesti tehtävien oppimistehtävien mukaan.

Työhön integroidussa väylässä
Työhön integroitu oppimisväylä on mahdollinen, jos voit työtehtävissäsi kehittää opintojakson tavoitteissa ja sisällöissä mainittua osaamista. Ota opintojakson opettajaan yhteyttä hyvissä ajoin ennen opintojakson alkua sen määrittämiseksi
• onko työhön integroitu oppimisväylä omassa työtehtävässäsi mahdollinen.
• millaisia näyttöjä osaamisestasi sinun on mahdollista antaa.
• mitä opintojakson osia sinun tulee mahdollisesti lisäksi suorittaa opetukseen osallistuen.

Opintoja nopeuttavana vaihtoehtona
- voit esimerkiksi ilmoittautua aikaisemmin opintonsa aloittaneelle ryhmälle tarjottavalle vastaavalle toteutukselle.
Opintoja nopeuttavassa väylässä

TKI ja työelämäyhteistyö

Pakollinen tieto

Toteutussuunnitelmia tehtäessä työelämäyhteistyö on usein vahvistamatonta, mutta suunnitelmissa toteuttaa.

Kirjoita kuvauskenttään suunnitelma esim. mahdollisten ulkopuolisten luennoitsijoiden/asiantuntijoiden vierailuista, työelämävierailuista tai työelämä-/TKI-projekteista. Voit päivittää toteutussuunnitelmaa tuolta osin, kun suunnitelmat vahvistuvat.

Tarvittaessa lukujärjestykseen voit merkitä ohjaustunteja, joita voit myös käyttää työelämäprojekteihin tai -vierailuihin.

Mikäli työelämävierailut/asiantuntijaluennot vaativat lukujärjestysmerkintöjä, voit sopia niiden sijoittamisesta lukujärjestykseen toteutuksen opiskelijoiden kanssa. Lukujärjestyssuunnittelijat avustavat tarvittaessa.

Enrollment

06.04.2023 - 21.04.2023

Timing

04.09.2023 - 18.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

4 op

Mode of delivery

Distance learning

Unit

Department of Culture

Campus

Ecampus

Teaching languages
  • Finnish
Seats

12 - 22

Degree programmes
  • Degree Programme in Service Design
Teachers
  • Marjo Suviranta
  • Minna Pimiä
Teacher in charge

Marjo Suviranta

Groups
  • AVKVPA23KPOY
    Avoin amk, Kouvola, polkuopinnot, Palvelumuotoilu (YAMK)

Objective

You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.

Content

How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?

Opiskelumateriaali

Osterwalder, A., Pigneur, Y., Bernarda, G. & Smith, A. 2014.
Value proposition Design. How to create products and services customer want.
New Jersey: John Wiley & Sons Inc
Stickdorn, M. & Schneider, J. (EDS.) 2012.
This is service design thinking. Basics -Tools - Cases. Amsterdam: BIS Publishers

Yksilölliset oppimisväylät

Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.

Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching

TKI ja työelämäyhteistyö

With the realization the working life project or practical RDI-project is made.

Opiskelijan työmäärä

5 crs = 135h

Evaluation scale

1-5

Assessment methods and criteria

It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)

Enrollment

14.08.2023 - 15.09.2023

Timing

04.09.2023 - 18.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

4 op

Mode of delivery

Distance learning

Unit

Department of Culture

Campus

Ecampus

Teaching languages
  • Finnish
Seats

12 - 22

Degree programmes
  • Degree Programme in Service Design
Teachers
  • Marjo Suviranta
  • Minna Pimiä
Teacher in charge

Marjo Suviranta

Groups
  • PAKV22SY
    Service design, master studies

Objective

You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.

Content

How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?

Opiskelumateriaali

Osterwalder, A., Pigneur, Y., Bernarda, G. & Smith, A. 2014.
Value proposition Design. How to create products and services customer want.
New Jersey: John Wiley & Sons Inc
Stickdorn, M. & Schneider, J. (EDS.) 2012.
This is service design thinking. Basics -Tools - Cases. Amsterdam: BIS Publishers

Yksilölliset oppimisväylät

Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.

Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching

TKI ja työelämäyhteistyö

With the realization the working life project or practical RDI-project is made.

Opiskelijan työmäärä

5 crs = 135h

Evaluation scale

1-5

Assessment methods and criteria

It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)

Enrollment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 31.05.2023

Number of ECTS credits allocated

5 op

Virtual portion

1 op

RDI portion

4 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Department of Culture

Campus

Kouvola Campus

Teaching languages
  • Finnish
Seats

12 - 25

Degree programmes
  • Degree Programme in Service Design
Teachers
  • Marjo Suviranta
  • Minna Pimiä
Teacher in charge

Marjo Suviranta

Groups
  • PAKV22SY
    Service design, master studies

Objective

You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.

Content

How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?

Opiskelumateriaali

Osterwalder, A., Pigneur, Y., Bernarda, G. & Smith, A. 2014.
Value proposition Design. How to create products and services customer want.
New Jersey: John Wiley & Sons Inc
Stickdorn, M. & Schneider, J. (EDS.) 2012.
This is service design thinking. Basics -Tools - Cases. Amsterdam: BIS Publishers

Yksilölliset oppimisväylät

Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.

Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching

TKI ja työelämäyhteistyö

Opintojakson oppimistehtävä toteutetaan TKI tai työelämäyhteistyönä.

Opiskelijan työmäärä

5 crs =135 H

Evaluation scale

1-5

Assessment methods and criteria

It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)

Enrollment

08.11.2021 - 21.11.2021

Timing

10.01.2022 - 31.05.2022

Number of ECTS credits allocated

5 op

Virtual portion

3 op

RDI portion

2 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Unit

Department of Culture

Campus

Kouvola Campus

Teaching languages
  • Finnish
Seats

20 - 25

Degree programmes
  • Degree Programme in Service Design
Teachers
  • Marjo Suviranta
  • Minna Pimiä
Teacher in charge

Marjo Suviranta

Groups
  • PAKV21SY
    Service design, master's degree

Objective

You can specify the objectives and definitions for the service concept based on research.
You can utilize brainstorming methods innovatively and widely in developing the concept.
You can visualize the planning, estimate it and design alternative solutions together with the interest groups.

Content

How do you design and carry out a service concept for a chosen task field?
How do you analyze and justify the choices made in the different phases?
How do you present a planned service concept to the interest groups?

Opiskelumateriaali

Osterwalder, A., Pigneur, Y., Bernarda, G. & Smith, A. 2014.
Value proposition Design. How to create products and services customer want.
New Jersey: John Wiley & Sons Inc
Stickdorn, M. & Schneider, J. (EDS.) 2012.
This is service design thinking. Basics -Tools - Cases. Amsterdam: BIS Publishers

Yksilölliset oppimisväylät

Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.

Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching

TKI ja työelämäyhteistyö

The tasks of the study module can be made as a real life project cooperation, to be connected for example to the student´s own work

Opiskelijan työmäärä

5 crs means 135 hours students work

Evaluation scale

1-5

Assessment methods and criteria

It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)