Future Challenges in hospitality servicesLaajuus (5 cr)

Objective

You are able to find, study, produce and evaluate critically multidisciplinary foresight information about changes of customer behavior and business environment of hospitality services. You are able to utilise your foresight and innovation know-how in solving demanding problems in experiece and service business. You are able to evaluate and justify the importance of foresight and innovations in managing and developing hospitality business at strategic level

Content

How do you find, study, produce and evaluate critically multidisciplinary foresight information about changes of customer behavior and business environment of hospitality services? You are able to utilise your foresight and innovation know-how in solving demanding problemsin experiece and service business. You are able to evaluate and justify the importance of foresight and innovations in managing and developing hospitality business at strategic level

Qualifications

No prerequisities.

Assessment criteria, good (3)

The studen is able to a)find, study, produce and evaluate critically multidisciplinary foresight information about changes of customer behavior and business environment of hospitality services? b) utilise your foresight and innovation know-how in solving demanding problemsin experiece and service business. e) evaluate and justify the importance of foresight and innovations in managing and developing hospitality business at strategic level