Electronic Records Management (3cr)

Objective

 After completing the course, the student is expected to be able to: - describe the meaning and principles of electronic transactions in service process development and the basics of electronic records management - explain the main terms of electronic records management - use a system of electronic records management - explain the advantages that ERM delivers to their work.        

Content

- electronic transactions and their advantages - the basics of Electronic Records Management - the systems used for Electronic Records Management

Assessment criteria, good (3)

  Excellent (5), good (4-3), satisfactory (2-1), fail (0)