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Study Guide
Customer insight and customer service

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Bachelor's degree, full-time studies
- Education in Finnish
- Education in English
  - Business, administration and law
    - Degree Programme in Digital International Business
    - Degree Programme in Wellbeing Management
  - Arts and humanities
    - Degree Programme in Game Art
    - Degree Programme in Game Design
  - Engineering, manufacturing and construction
  - Health and welfare
    - Degree Programme in Nursing
  - Information and Communication Technologies (ICTs)
    - Degree Programme in Game Technologies
    - Degree Programme in Information Technology
Bachelor's degree, part-time studies
- Education in Finnish
  - Business, administration and law
  - Business operations in forestry
    - Degree Programme in Forestry
  - Arts and humanities
  - Engineering, manufacturing and construction
  - Health and welfare
- Education in English
  - Business, administration and law
    - Degree Programme in Wellbeing Management
    - Degree Programme in Business Logistics
  - Services
    - Degree Programme in Tourism and Hospitality Business
  - Arts and humanities
    - Degree Programme in Game Design
  - Engineering, manufacturing and construction
    - Degree Programme in Logistics
Bachelor's degree, online studies
- Education in Finnish
  - Business, administration and law
  - Services
    - Degree Programme in Tourism and Service Business
    - Degree Programme in Tourism and Hospitality Management
  - Health and welfare
    - Degree Programme in Social Services
    - Degree Programme in Civic Activities and Youth Work
  - Information and Communication Technologies (ICTs)
    - Degree Programme in Business Information Technology
- Education in English
  - Arts and humanities
    - Degree Programme in Game Design
Master's degree
- Education in Finnish
- Education in English
  - Business, administration and law
    - Master's Degree Programme in International Business Management
    - Master's Degree Programme in Strategic Supply Chain Management (Business, administration and law)
  - Engineering, manufacturing and construction
    - Master's Degree Programme in Digital Industry and AI
  - Health and welfare
Preparatory studies for immigrants
- Education in Finnish
  - Business, administration and law
    - Higher Education Preparatory Program for Immigrants
Open UAS studies
Elective course offerings
Complementary competence, Bachelors (1.1.2025 - )
Complementary competence, Master School (1.1.2025 - )
Cross-institutional studies

Customer insight and customer serviceLaajuus (5 cr)

Course unit code: BM00BJ23

General information

Credits: 5 cr

Accessibility statement

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