Interaction skills in social servicesLaajuus (5 cr)

Objective

You have a good command of the theoretical framework of social interaction.
You are able to apply the theoretical basis of social interaction to identify and develop communication skills and to create and maintain interaction and co-operation.
You are able to use in various ways the supporting methods for interaction and self-expression.
You understand how to communicate in a culturally sensitive way.
You are familiar with the digital environment and the possibilities of ICT in the social service sector.
You are able to appropriately utilise ICT in learning and work tasks.

Content

How do you analyze the interaction situations with the help of a theoretical framework?
What methodological approaches can be used to create and maintain interaction in relationships?
How can you apply the supporting methods of interaction and self-expression to the practical work in social service sector?
What is meant by cultural sensitivity in communication?
How is digital technology utilized in social service sector?

Evaluation

You are able to
a. use professional vocabulary systematically. b. look for information in the key information sources of the field.
c. identify interrelated tasks.
d. work together with customers, users and target groups.
e. use the key models, methods, software and techniques of the professional field.
f. work as team members in a goal-oriented way.
g. justify their actions according to the ethical principles of the professional field.