IT Service ManagementLaajuus (6 op)
Opintojakson tunnus: C-10065-TT00CC68
Opintojakson perustiedot
- Laajuus
- 6 op
- Korkeakoulu
- Metropolia Ammattikorkeakoulu
Osaamistavoitteet
After the course, the student: - Understands the negotiation situation in ICT services business; - Is able to develop service processes according to the industry standards.
Sisältö
After the course, the student: - Understands the negotiation situation in ICT services business; - Is able to develop service processes according to the industry standards.