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Producing digital services (5 cr)

Code: 601201216-3001

General information


Enrollment

15.08.2019 - 30.08.2019

Timing

08.10.2019 - 25.12.2019

Number of ECTS credits allocated

5 op

Virtual portion

4 op

RDI portion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Campus

Kouvola Campus

Teaching languages

  • Finnish

Degree programmes

  • Degree Programme in Service Design

Teachers

  • Suvi Pylvänen

Teacher in charge

Suvi Pylvänen

Groups

  • PA16SA

Objective

You understand the basic principles of digital service production.You are familiar with a user centred design process and methods in the digital service context.?You are able to prototype the service that you are designing for testing and demonstration purposes.

Content

How do you concept and test a digital service??What user centred design tools are beneficial when designing digital services??How do you plan, map and visualise user journeys and structures of digital services? ?

Materials

Videos, links and tutorials on Learn.

Further information

Students complete assignments independently with the help of instructions and video tutorials. In class, student will receive feedback and deepen their expertise.

Evaluation scale

1-5