Management of experience services (5 cr)
Code: MR00CV63-3004
General information
Enrollment
12.04.2021 - 25.04.2021
Timing
23.08.2021 - 15.01.2022
Number of ECTS credits allocated
5 op
RDI portion
3 op
Mode of delivery
Contact teaching
Campus
Mikkeli Campus
Teaching languages
- Finnish
Degree programmes
- Master's Degree Programme in Tourism and Service Business
Teachers
- Marika Vartiainen
- Maria Kangasniemi-Haapala
Teacher in charge
Marika Vartiainen
Groups
-
MRMI20SYTourism and Service Business, master studies
Objective
You are able to find, study, produce and critically evaluate information needed in the management of experience services.
You are able to describe the importance, goals and processes of managing experience service business.
You are able to assess and develop the experience production supporting a company's business idea.
Content
How do you find, study, produce and evaluate information needed in the management of experience services business?
How can you support organizations' business ideas by using experience service process tools and methods?
What is the meaning of management in experience service business?
Evaluation scale
1-5