Digital information in hospitality business (5 cr)
Code: MR00DU65-3001
General information
Enrollment
06.04.2022 - 22.04.2022
Timing
29.08.2022 - 18.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
4 op
RDI portion
3 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Campus
Mikkeli Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Tourism and Service Business
Teachers
- Hanna Pajari-Seppänen
- MR Opettaja 4 MRNY
Teacher in charge
Hanna Pajari-Seppänen
Groups
-
MRMI20SP
-
MRKT20SVTourism and service business, online studies
-
MRMI20KPTourism and Service Business, full-time studies
-
MRMI20SVTourism and Service Business, online studies
Objective
You understand the purpose of information in the development of services and business in the hospitality field.
You can describe the main principles of knowledge-based management and implement them in hospitality business.
Content
How can the use of data improve the service business?
Which are the main priciples of knowledge-based management in hospitality business?
How can the data flows in the organization be described and information applied in management and development?
The course involves a practical project with a case company or organization (3 ECTS credits).
Evaluation scale
1-5