Effectiveness of wellbeing servicesLaajuus (5 cr)

Objective

You can measure and assess wellbeing and the associated changes in different customer groups.
You are familiar with the different models used in the production of wellbeing services.
You understand the essential strategies that direct the production of wellbeing services.
You can measure different aspects of wellbeing with subjective and objective methods.
You know the basic concepts and role of quality management in producing high-quality wellbeing services.

Content

How to measure different aspects of wellbeing with subjective and objective methods?
What models are used in the production of wellbeing services?
What are the changes in the service structure in the field of wellbeing services production?
What are the basic concepts of quality management, and what is the role of quality management in the production of wellbeing services?
What is the effectiveness of the development of wellbeing services?
What main factors affect the production of wellbeing services?

Evaluation

Students can
a. use professional vocabulary systematically.
b. look for information in the key information sources of the field.
c. identify interrelated tasks.
d. work together with customers/clients, users and target groups.
e. use the key models, methods, software and techniques of the professional field.