Business process modellingLaajuus (5 cr)

Objective

You learn the fundamentals of business process modeling and its role in organizational efficiency.
You learn how to utilize key modeling notations such as BPMN (Business Process Model and Notation), UML (Unified Modeling Language) and flowcharts.
You learn how to analyze existing business processes to identify bottlenecks and improvement opportunities.
You learn how to design optimized process models to streamline operations and reduce costs.
You learn how to apply process simulation and automation concepts using modern BPM (Business Process Management) tools.
You learn how to collaborate with stakeholders to document and communicate process changes effectively.

Content

How to model business processes with common modeling notation techniques such as BPMN?
When and how to apply the different process mapping techniques (Flowcharts, Swimlane Diagrams)?
How to apply industry standards and best practices?
How to use a variety of related technology tools such as BPM software?
How to apply the methods to case studies?
How to treat change management and stakeholder communication?

Evaluation

Students can
d. evaluate and modify the operation of a business process from the perspectives of its various stakeholders.
e. choose appropriate models, methods, software and technologies and justify the choice.

Qualifications

Basic business knowledge required .