Service needs assesment and intensive case managementLaajuus (5 cr)

Objective

You understand the contents and significance of service needs assessment in client assistance and case management.
You recognise the dimensions of multidisciplinary work in comprehensive situation assessment.
You become familiar with the principles of psychosocial guidance and are able to apply them in client assistance and case management work.
You know the possibilities of digitalisation in client assistance and case management.

Content

What are the contents of service needs assessment and its significance in client assistance and case management?
What is meant by multi-professional work and what is its significance in comprehensive clients' situation assessment?
How do you promote the implementation of client-oriented case management using a psychosocial approach?
How does digitalisation support the client guidance process?

Evaluation

Students can
a. use professional vocabulary and concepts proficiently.
b. manage appropriate methods of information search.
d. work together with client and target groups.
e. use the main methods of to the professional field.
f. work as team members in a goal-oriented way.
g. justify their actions according to the ethical principles of the professional field.