Special questions of case managementLaajuus (5 cr)

Objective

You recognise various current phenomena in the operating environments of client assistance and case management.
You know the importance of cost-conscious thinking in client assistance and case management.
You recognise the multicultural perspective in the work orientation of client assistance and case management.
You know the importance of documentation of social work as part of the client assistance and case management process.

Content

What are the current phenomena in client assistance and case management?
What is cost-conscious thinking in client assistance and case management operating environments?
How is multiculturalism taken into account in client assistance and case management?
What does documentation of social work mean and how should it be applied as a practical tool?

Evaluation

Students can
a. use professional vocabulary and concepts proficiently.
b. manage appropriate methods of information search.
d. work together with client and target groups.
e. use the main methods of to the professional field.
f. work as team members in a goal-oriented way.
g. justify their actions according to the ethical principles of the professional field.