Indicators and management (5 cr)
Code: MO00DB98-3005
General information
Enrollment
15.08.2020 - 04.09.2020
Timing
14.09.2020 - 31.12.2020
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Yhteisten opintojen koulutusyksikkö
Campus
Ecampus
Teaching languages
- Finnish
Seats
10 - 50
Teachers
- Marjaana Roponen
- Marita Kankaanranta
Teacher in charge
Marita Kankaanranta
Groups
-
VV2020-2021
Objective
You can plan the sales and estimate profitability of different product categories
You can budget and optimize human resources.
You can evaluate the efficiency and profitability of the company
You can give convincing and persuasive presentations
You understand the role of the entrepreneur as an employer and a store manager
Content
How are sales margins and operating margins formed in different product categories?
How to plan and measure working hours?
How to measure the achievement of profit goals, and how much profit is accrued after all the expenses?
How to lead customer service and marketing?
What kind of trends affect the future of retail industry?
Further information
No pre-requisities