Study Guide

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Opiskelumateriaali

Monikulttuurinen hoitotyö: tentittävä kirja on Wellman Eija, 2017. Eri kulttuurien tuntemus hoitotyössä. T:mi Eija Wellman.

Yksilölliset oppimisväylät

Vastaanottotyö ja kotisairaanhoito 2 op
Rokotusosaamisen perusteet (2 op) suoritetaan verkkokurssina. Ennen verkkokurssin alkamista pidetään infotunti ja johdantoluento (läsnäolovelvoite).
Monikulttuurinen hoitotyö (1op): luennot & ryhmätyöskentely

Tentit ja muut määräajat

Monikulttuurinen hoitotyöstä tentti Exam-tenttitilassa, arviointiasteikko 1-5. Rokotusosaamisen perusteissa tehdään portfolio ja tentti Metropolian Moodle-alustalla, arviointiasteikko hyväksytty -hylätty.

Opiskelijan työmäärä

1 op on 27 tuntia opiskelijan työtä.

Toteutuksen osien kuvaus

Vastaanottotyö ja kotisairaanhoito 2 op
Monikulttuurinen hoitotyö 1 op
Rokotusosaamisen perusteet 2 op

Evaluation scale

1-5

Assessment methods and criteria

Monikulttuurisuuden (1op) tentin voi uusia kaksi kertaa Exam-tenttitilassa.
Rokotusosaamisen perusteiden (2op) verkkotentin voi uusia kaksi kertaa valitsemanaan aikana.

Qualifications

Professional basics in nursing and Clinical nursing I