Tourism risk management (5 op)

Tavoitteet

You are able to -look for information about tourism risks and safety issues -recognize the risks in various tourism services, activities and products -know and understand the duties and responsibilities of tourism enterprises, entrepreneurs and staff in safety and risk management -perform a risk assessment -in your work follow the duties and responsibilities defined in legislation and guidelines concerning tourism risks -communicate properly about risks and safety issues  

Sisältö

Where do you find information, models and guides about tourism risk and safety issues? What kinds of risks and safety issues are involved in tourism? What are the duties and responsibilities of entrepreneurs and staff in tourism field? How do you perform a risk assessment? What kinds of safety documents are required in hospitality businesses? How do you work responsibly and according to safety norms? What is good risk and safety communication?

Opiskelumateriaali

This course is carried out in Learn digital environment.
This course contains online material, independent written assignments, online tests and final test. If you need to get individual counselling, you could get it online, or by meeting the teacher, pointing out the reason and the date by sending a message to the teacher.

Opiskelumuodot ja -menetelmät

In this course we’ll review theoretical risk concepts and practical risk management applications to tourism industry.
The course aims at operating with a strategic multiple-exercise approach framework which has adequately flexibility to asses risk characteristics depending on the nature of the risk and other situational variables that influence the company’s range of choices.
Managers in hospitality and tourism bear the responsibility of operating legal, moral, and ethical businesses to reduce risk and liability. To be able to do this, prospective managers must familiarize themselves with relevant processes. By the end of this course, students will develop the skills to apply risk management principles to maintain legal, safe, efficient and sustainable hospitality and tourism operations.

TKI ja työelämäyhteistyö

Course assignments could be done on the material got from your working place.

Tenttien ja tehtävien ajoittuminen

At the end of the course you will pass an online final test. Instructions you could find in Learn.

Opiskelijan työmäärä

This course is worth 5 cr. The studies are suitable for students who want to study in a flexible way – studies are carried out totally online.

Arviointiasteikko

1-5

Arviointikriteerit, hyvä (3)

Students can: b) evaluate information sources critically c) work as team members in working life expert duties and describe the problems of the professional field e) choose appropriate models, methods, software and techniques according to the purpose and justify these choices f) promote team's goal-oriented operation g) apply critically the ethical principles of the professional field in different situations

Arviointimenetelmät ja arvioinnin perusteet

- What kind of risks and safety issues are involved in tourism?
- What are the duties and responsibilities of entrepreneurs and staff in tourism field?
- How do you perform a risk assessment?
- How do you work responsibly and in compliance with safety norms?

Esitietovaatimukset

Quality and safety in hospitality management or corresponding know-how