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Service design (5 cr)

Code: B69900216-3013

General information


Enrollment

06.04.2023 - 21.04.2023

Timing

11.09.2023 - 31.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

3 op

Mode of delivery

Distance learning

Campus

Ecampus

Teaching languages

  • Finnish

Seats

20 - 30

Degree programmes

  • Degree Programme in Service Design

Teachers

  • Sanna Haapanen

Teacher in charge

Sanna Haapanen

Groups

  • Master_eKampus

Objective

You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.

Content

What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?

Evaluation scale

1-5