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Customer-oriented marketing (5 cr)

Code: LT00AA93-3077

General information


Enrollment
14.08.2024 - 08.09.2024
Registration for the implementation has ended.
Timing
16.09.2024 - 30.11.2024
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
5 cr
Mode of delivery
Contact learning
Unit
Department of Logistics and Marine Technology
Campus
Kotka Campus
Teaching languages
Finnish
Seats
20 - 40
Degree programmes
Degree Programme in Logistics
Teachers
Maarit Vahvanen
Teacher in charge
Maarit Vahvanen
Groups
LOKT24SP
Logistics, full-time studies
Course
LT00AA93

Realization has 9 reservations. Total duration of reservations is 27 h 0 min.

Time Topic Location
Mon 16.09.2024 time 12:15 - 15:15
(3 h 0 min)
Asiakaslähtöinen markkinointi LT00AA93-3077
A4007_uusikampus Yleisopetustila (61)
Mon 23.09.2024 time 10:00 - 13:00
(3 h 0 min)
Asiakaslähtöinen markkinointi LT00AA93-3077
A4007_uusikampus Yleisopetustila (61)
Mon 30.09.2024 time 12:45 - 15:45
(3 h 0 min)
Asiakaslähtöinen markkinointi LT00AA93-3077
A4007_uusikampus Yleisopetustila (61)
Fri 11.10.2024 time 09:30 - 12:30
(3 h 0 min)
Asiakaslähtöinen markkinointi LT00AA93-3077
A5016_uusikampus Yleisopetustila (60)
Mon 14.10.2024 time 10:00 - 13:00
(3 h 0 min)
Asiakaslähtöinen markkinointi LT00AA93-3077
A4007_uusikampus Yleisopetustila (61)
Mon 28.10.2024 time 09:45 - 12:45
(3 h 0 min)
Asiakaslähtöinen markkinointi LT00AA93-3077
A4007_uusikampus Yleisopetustila (61)
Fri 15.11.2024 time 10:00 - 13:00
(3 h 0 min)
Asiakaslähtöinen markkinointi LT00AA93-3077
A5016_uusikampus Yleisopetustila (60)
Fri 22.11.2024 time 10:00 - 13:00
(3 h 0 min)
Asiakaslähtöinen markkinointi LT00AA93-3077
A4007_uusikampus Yleisopetustila (61)
Fri 29.11.2024 time 10:00 - 13:00
(3 h 0 min)
Asiakaslähtöinen markkinointi LT00AA93-3077
A3006_uusikampus Yleisopetustila, karttapöydät (60)
Changes to reservations may be possible.

Objective

You are able to describe the aspects of customer-oriented marketing concepts, including its objectives and functions. You are able to analyse customer buying behavior and define principles for the segmentation and selection of target groups. You are able to assess the effects of digital operational environment on customer-oriented marketing. You are able to design a marketing mix, taking into consideration product lifecycle, marketing objectives and corporate responsibility.

Content

What are the objectives and role of customer-oriented marketing and relationship marketing in the organizations’ operations? How does the digital economy and operational environment affect the planning of marketing? How is customer buying behavior and segmentation taken into consideration when defining objectives and target groups? What does a marketing mix consist of, and how can it be used to reach organizational goals?

Course material

Ilmoitetaan Learn-alustalla.

Student workload

135 h

Course part description

Luennot
Ryhmätehtävä
Moduulitehtävät

Evaluation scale

1-5

Assessment methods and criteria

Ryhmätehtävä on 40% opintojakson arvosanasta
Moduulitehtävät (3kpl) 20% opintojakson arvosanasta
Arviointiasteikko on 1-5, hylätty

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