Study Guide

Objective

You can apply knowledge and recommendations in nursing reception work and homecare nursing.
You understand the importance of multiprofessional co-operation in holistic nursing.
You recognize the nursing process of the client and the basis of service counselling.
You understand the meaning of private and public services and the third sector in the parts of services.
You can use digital services and solutions in nursing reception work and homecare nursing.
You can assess the need for urgent care.
You can support the client in self-care and using digital services.
You master the basis of vaccination and you know the national vaccination program.
You know the infectious diseases against which vaccinations are carried out; their symptoms, complications, cure and prevention.

Content

What is customer-respecting interaction in nursing reception work and homecare nursing?
How is the cultural background taken into account in meeting and interacting with patient?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
How do you apply knowledge and recommendations in nursing practices?
How do you counsel clients and their families in services?
What is centralized customer and service guidance?
What is a nursing and service plan?
How do you use digital services and solutions nursing reception work and homecare nursing?
How do you assess the need for urgent care?
How do you implement rehabilitation and health promoting nursing?
How do you implement vaccination appropriately and safely?
What vaccinations there are in national vaccination program?
How do you counsel client/patient concerning vaccination?
What are the infectious diseases against which vaccinations are carried out?

Evaluation scale

1-5