Study Guide

Objective

You can define and identify elements of interpersonal communication, culture and global communication.

You can compare and contrast cultures’ values, beliefs, perceptions, and communication styles.

You can recognize negative perception: racism, prejudice, negative stereotyping, ethnocentrism.

You can analyze intercultural interactions and evaluate situations using intercultural communication skills.

You can communicate and collaborate with other people and cultures in an increasingly global and interconnected world.

Content

What is culture?

What are values, beliefs, (negative) cultural perceptions?

How to recognize cultural differences based on comparing elements of your own national culture to other cultures?

How to communicate effectively in intercultural settings?

Opiskelumateriaali

The study material is provided in learning environment.

Yksilölliset oppimisväylät

The course contains independent work, no group work or online live lectures.

Toteutuksen osien kuvaus

intercultural communication and why do we need it
the components of culture (values, beliefs, (negative) cultural perception)
how to communicate effectively in intercultural settings
the ingredients of cultural identity
language, nonverbal codes and cultural space
culture shock and cultural adaptation
business cultures around the world

Further information

This course is included in 'Diploma of higher education in tourism and service business management' by Xamk Pulse.
Xamk's degree students cannot enroll on Xamk Pulse's courses.

Evaluation scale

1-5

Assessment methods and criteria

The assessment is based on individually completed tasks and quiz in each section of the course.