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Design of public services (5 cr)

Code: MU00EG94-3001

General information


Enrollment
06.11.2023 - 17.11.2023
Registration for the implementation has ended.
Timing
08.01.2024 - 31.05.2024
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
2 cr
Virtual portion
3 cr
RDI portion
5 cr
Mode of delivery
Blended learning
Unit
Department of Culture
Campus
Kouvola Campus
Teaching languages
Finnish
Seats
20 - 30
Degree programmes
Degree Programme in Service Design
Teachers
Minna Nieminen
Teacher in charge
Minna Nieminen
Groups
PAKV21KM
Service design, part-time studies
Course
MU00EG94
No reservations found for realization MU00EG94-3001!

Objective

- you know how to apply the process of service design and key methods for the development of public services
- identify the specifics of the design and development of public services from the point of view of service design
- you know how to take advantage of co-development in the development of public services

Content

How can the development grip and process of service design be utilized in the formulation of public services?
What peculiarities are there in the design of public services?
How can co-development be used in the design of public services?

Course material

Opiskelumateriaalit julkaistaan opintojakson Learn-alustalla.

Study forms and methods

Työviikkopohjainen oppimisväylä:
Opetukseen osallistuminen, lisäksi itsenäinen työ ja sovitut tehtävät.

Opintoja nopeuttava oppimisväylä ja työhön integroitu oppimisväylä:
Ota yhteys opettajaan

RDI and work-related cooperation

Opintojaksolla toteutetaan yhteistyöprojekti Xamkin TKI-hankkeiden kanssa.

Evaluation scale

1-5

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