Responsible hospitality business development (5 cr)

Objective

You can describe the relevant assessment methods and indicatiors of responsiblity in regional destinations and at national level.
You can search for foresight data related to responsibility in hospitality business.
You can plan, implement and assess a development project related to responsible hospitality business.

Content

What are the positive and negative sociocultural, ecological and economic impacts of the hospitality field?
What are the relevant assessment methods and indicators of responsiblity in regional destinations and at national level?
How do you anticipate the global sociocultural, ecological and economic changes and risks related to responsible development of the field?
How do you plan, implement and assess a development project to improve the responsibility of enterprises, networks of enterprises or destinations?
The course involves a practical project with a case company or organization (3 ECTS credits).

Course material

The course page in Xamk Learn - digital learning environment - will include course presentations as well as PDF or online articles and books.

Study forms and methods

According to schedule, introduction lesson, themes lectures, project, class discussions.
Study tour in the frame work of the course.

Timing of exams and assignments

The course includes 3 tasks.
a) PP presentation about responsible business in different countries
b) Analyzing task - "Responsibility in practice" - analysis of study visit or company of your choice
c) Sustainable plan for hospitality business company, (individual or pair work)

Course assignments could be written in Finnish or English.

International cooperation

The course has many links to the international business cases, examples and related material.

Student workload

The course is 5 ECTS. 1 ECTS means approximately 27 hours of student work related to studying the course material, fulfilling the course assignments and acting as a group member.

Course part description

Themes:
- Hospitality business news globally
- Dimensions of responsible hospitality
- Assessment methods and indicators of responsibility

Evaluation scale

1-5

Assessment methods and criteria

Students can
use professional vocabulary and concepts in an expert way in different situations.
critically evaluate information sources related to responsibility in hospitality business.
work as team members in working life expert duties and identify and describe the problems of responsibility in hospitality business.
evaluate operations in customer, user and target group situations concerning responsibility in hospitality business.
choose appropriate models, methods, software and techniques for developing responsibility in hospitality business according to the purpose and justify these choices.
apply critically the ethical principles of hospitality business in different situations.