Crisis communication (5 cr)
Code: AV00EI73-3004
General information
- Timing
-
02.09.2024 - 31.10.2024
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- Mode of delivery
- Distance learning
- Unit
- Open UAS and Continuing education
- Campus
- Ecampus
- Teaching languages
- Finnish
- Seats
- 0 - 40
- Degree programmes
- Avoin ammattikorkeakoulu, osaajakoulutus
Realization has 3 reservations. Total duration of reservations is 3 h 0 min.
| Time | Topic | Location |
|---|---|---|
|
Wed 04.09.2024 time 15:00 - 17:00 (2 h 0 min) |
Aloitusluento: Viestintä kriisitilanteissa AV00EI73-3004 |
Etäopetus lukujärjestyksen mukaan
|
|
Tue 17.09.2024 time 16:00 - 16:30 (0 h 30 min) |
Q&A: Viestintä kriisitilanteissa AV00EI73-3004 |
Etäopetus lukujärjestyksen mukaan
|
|
Tue 15.10.2024 time 16:00 - 16:30 (0 h 30 min) |
Q&A: Viestintä kriisitilanteissa AV00EI73-3004 |
Etäopetus lukujärjestyksen mukaan
|
Objective
You understand the central role of communication in managing a crisis situation. You learn the key principles of crisis communication and gain a comprehensive understanding of the prerequisites for success in crisis communication. You understand the ethical principles of communication and the importance of values for communication success. You learn how to prepare for crises from a communications perspective and understand the importance of prevention for the success of crisis communications. You will be able to develop a comprehensive crisis communication plan, taking into account internal and external communication channels. You also understand the specifics of social media in communication. You can implement and manage crisis communication.
Content
What is crisis communication?
What is required for successful crisis communication?
What are the elements / principles of successful crisis communication?
How do you prepare for crises from a crisis communications perspective?
How are internal and external communication channels taken into account when developing a crisis communication plan?
How is crisis communication managed?
What are the channels of crisis communication?
Course material
Given by teacher.
Study forms and methods
Negotiable with teacher.
RDI and work-related cooperation
-
Timing of exams and assignments
Aloitusluento Teamsissa 4.9. klo 15-17. Luennosta tehdään tallenne.
Q&A-kyselytunnit järjestetään 17.9. klo 16-16.30 ja 15.10. klo 16-16.30. Kyselytunneista ei tehdä tallenteita.
Student workload
1 credit = 27 hours work.
Further information
Tämä opintojakso sisältyy Xamkin Pulsen Yritysturvallisuusosaaja-koulutuskokonaisuuteen.
Xamkin tutkinto-opiskelijat eivät voi ilmoittautua tälle opintojaksoille.
Evaluation scale
1-5
Assessment criteria, good (3)
Osaat käyttää ammattikäsitteitä.
Osaat etsiä tietoa kriisiviestintään eri tietolähteistä.
Osaat toimia kriisiviestinnässä asiakkaiden, käyttäjien ja kohderyhmien kanssa.
Osaat toimia tiimin jäsenenä tavoitteellisesti.