Management of experience services (5 cr)
Code: PG00EX36-3001
General information
- Enrollment
- 02.09.2024 - 01.10.2024
- Registration for the implementation has ended.
- Timing
- 26.08.2024 - 20.12.2024
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Department of Tourism, Hospitality Management and Youth Work
- Campus
- Savonlinna Campus
- Teaching languages
- English
- Seats
- 20 - 40
- Degree programmes
- Post-Graduate Diploma, Tourism and Service business
- Teachers
- Marko Lumijärvi
- Teacher in charge
- Marko Lumijärvi
- Groups
-
PGMI24SPost-Graduate Diploma, Tourism and Service business
- Course
- PG00EX36
Realization has 5 reservations. Total duration of reservations is 35 h 0 min.
| Time | Topic | Location |
|---|---|---|
|
Mon 30.09.2024 time 09:00 - 16:00 (7 h 0 min) |
Management of experience services PG00EX36-3001 |
SA122
Teorialuokka
|
|
Mon 07.10.2024 time 09:00 - 16:00 (7 h 0 min) |
Management of experience services PG00EX36-3001 |
SA122
Teorialuokka
|
|
Mon 14.10.2024 time 09:00 - 16:00 (7 h 0 min) |
Management of experience services PG00EX36-3001 |
SA122
Teorialuokka
|
|
Mon 28.10.2024 time 09:00 - 16:00 (7 h 0 min) |
Management of experience services PG00EX36-3001 |
SA122
Teorialuokka
|
|
Mon 04.11.2024 time 09:00 - 16:00 (7 h 0 min) |
Management of experience services PG00EX36-3001 |
SA122
Teorialuokka
|
Objective
You are able to find, study, produce and critically evaluate information needed in the management of experience services.
You are able to describe the importance, goals and processes of managing experience service business.
You are able to assess and develop the experience production supporting a company's business idea.
Content
How do you find, study, produce and evaluate information needed in the management of experience services business?
How can you support organizations' business ideas by using experience service process tools and methods?
What is the meaning of management in experience service business?
Evaluation
Students can
a) evaluate and make critical use of multidisciplinary information needed in the management of experience service business by producing new points of view.
c) evaluate and manage independently experience service business according to the strategy of the organization.
e) use new strategic approaches as management tools in complex situations.
Study forms and methods
The course will include both individual and group tasks.
Contact days in Savonlinna campus
30.9. 7.10. 14.10. 28.10. 4.11.
The course content and all related information will be published in Xamk Learn - digital learning environment once the course starts.
RDI and work-related cooperation
Will be announced at the beginning of the course.
Evaluation scale
1-5