Practical training of a tourism and hospitality employee (15 cr)

Objective

You know the values, strategy, operational and financial foundations of your practical training organisation and the different tasks involved.
You are able to work as a team member in customer and other service and/or production roles in your practical training place in line with the organisation's objectives.
You are able to apply your service and/or production skills in the tourism and hospitality sector.
You are able to describe and analyse the service and production processes of your practical training place from the perspective of responsibility, multiculturalism, hospitality and digitalisation.
You deepen your professional skills through your practical training.

Content

How do values, strategies, action plan and finances steer the work of the practical training organisation?
What type of duties are there in the practical training organisation?
How do you perform customer, service and/or production tasks as a team member in line with the objectives of the practical training organisation?
How do you apply your customer, service and/or production skills in the organisation in your work during practical training?
What are the service and/or production processes of the practical training place in terms of responsible operations, multiculturalism, hospitality and digitalisation?
How do you assess your own development as a student of hospitality management?

Study forms and methods

Restonomi- opintoihin kuuluva pakollinen harjoittelu.
Opiskelija suorittaa harjoittelun oman aikataulunsa mukaisesti.
Harjoittelusta sovitaan oman opiskelijavastaavan kanssa.

RDI and work-related cooperation

Harjoittelu tehdään alan toimipaikoissa.

Timing of exams and assignments

Harjoittelusta laaditaan suunnitelma sekä harjoitteluraportti.

Student workload

1 op vastaa noin 27 tuntia opiskelijan työtä.

Evaluation scale

Approved/Failed