Crowd and crisis management (A-V/2-1, A-V/2-2) (1 cr)

Objective

Knowledge and understanding of and proficiency in:
- organizing shipboard emergency procedures
- optimizing the use of resources
- taking leadership when responding to emergencies
- controlling passengers and personnel during emergency situations
- effective communications
and in part (A-V/2-1):
- implementation of shipboard emergency plans and procedures to muster and evacuate passengers
- assisting and searching passengers within the ship

Content

- design and layout of the ship, safety regulations, emergency plans and procedures
- ship specific emergency procedures: pre-planning, drills and adherence to pre-planned emergency procedures
- resource optimization: limitations, full use, improvisation
- organization of realistic drills to maintain the state of readiness incl. lessons learnt and debriefing
- initial assessment for effective emergency response
- leadership skills: setting an example, making decisions, motivating and reassuring
- stress handling: identifying symptoms of stress and their effects on performance
- human behaviour and responses in emergency situations
- establishing and maintaining effective communications incl. clear and concise instructions, exchange of information and feedback
- providing relevant information to passengers and personnel: languages and nationalities on board, non-verbal communication, official emergency announcements

Course material

Learn

Study forms and methods

Scheduled track:
You will attend teaching and guidance sessions as specified in the schedule. Lectures and exercises.

Independent track:
N/A

Blended track:
N/A

RDI and work-related cooperation

The lectures and exercises in the course will cover examples from working life.

Timing of exams and assignments

Exams and other tasks to be assessed are agreed upon at the start.

International cooperation

N/A

Student workload

The tasks for the course are to be completed during the intensive session or immediately after it. 1 credit corresponds to approximately 27 hours of student work.

Further information

Includes practical evacuation exercises.

Evaluation scale

Approved/Failed

Assessment methods and criteria

100% attendance. Approved learning tasks.

Qualifications

Emergency procedures 1

Further information

Participation in all lessons and training sessions is obligatory.

Evaluation

Students can
- use professional vocabulary and concepts in an expert way in different situations
- look for information in the key information sources of the field
- identify interrelated tasks
- work together with customers, users and target groups
- choose appropriate models, methods, software and techniques according to the purpose and justify these choices

In addition, competence evaluation according to STCW code tables A-V/2-2 and in part A-V/2-1 columns 4 are used:
- shipboard emergency procedures ensure a state of readiness to respond to emergency situations
- contingency plans optimize the use of available resources
- allocation of tasks and responsibilities reflects the known competence of individuals
-roles and responsibilities of teams and individuals are clearly defined
- procedures and actions are in accordance with established principles and plans for crisis management on board
- objectives and strategy are appropriate to the nature of the emergency, take account of contingencies and make optimum use of available resources
- actions of crew members contribute to maintaining order and control
- information from all available sources is obtained, evaluated and confirmed as quickly as possible and reviewed throughout the emergency
- information given to individuals, emergency response teams and passengers is accurate, relevant and timely
- information keeps passengers informed as to the nature of the emergency and the actions required of them