Operational environment in social and health care (5 cr)

Objective

Client-orientation
• you are able to encounter clients as active participants in their own care
• you are able to evaluate clients’ resources and support them in the planning, implementation and assessment of their care
• you are able to engage in professional interaction with clients of different ages

The operational environment in social and health care
• you know the organization of health and social care in Finland, and you understand how the services are produced, offered, controlled and monitored
• you are familiar and able to comply with the main current operational policies in social and health care
• you are able to guide the client/patient to using the appropriate public and private sector social and health care services and third sector services in order to promote his/her health and well-being
• you know the significance of different treatment and service units as parts of treatment and service processes
• you are able to utilize electronic services as part of the overall treatment of the patient /client
• you are able to utilize social media in your nursing work and keep your private and professional roles separated in your use of social media

Content

Client-orientation
• influence of health and illness on the client’s life
• strengths approach
• client’s rights and participation in choosing and developing services
• professional interaction, dialogue, client work skills, communication skills

The operational environment in social and health care
• provision and organization of social and health care services by the public, private and third sector
• patient education and monitoring of social and health care services
• current strategies and policies
• organization of social and health care services
• responsibilities for provision and organisation of social and health care services
• service structures in social and health care
• client-oriented and multiprofessional service provision
• treatment and service chains of social and health care
• current social- and health-related political strategies and policies
• eHealth services and their special characteristics
• social media in nursing

Evaluation

Level 3, Entry-level know-how and skills

You know how to:
a. use professional vocabulary and concepts in an expert way
b. evaluate information sources critically

Evaluation scale

1-5

Qualifications

You have proven your competence in the module of Professional basics in nursing (30 ECTS)